AVP, Passive Currency Overlay Manager (Hybrid)

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments, or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions. We’re currently looking for a high caliber professional to join our team as AVP, Passive Currency Overlay Manager (Hybrid) (Internal Job Title: Fund Accounting Mgr - C12 ) based in Kuala Lumpur, Malaysia . Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. We have a variety of programs that help employees balance their work and life. In this role, you’re expected to: The Passive Currency Overlay Manager (AVP) is responsible for managing a Passive Currency Overlay hedging Operations team, managing client relationships, and leading a variety of initiatives. You and your team will be directly responsible for ensuring that Citi delivers the very best for its clients and continues to change and adapt to match client, regulatory and market needs. This is a permanent position, with highly competitive remuneration & benefits, representing an ideal opportunity for the right candidate to experience Citi’s Kuala Lumpur operations and open further doors within our growing business. Key Responsibilities: Ownership, management, and development of strong client relationship Development of strong relationships with both FX Product & the FXLM Sales team Proactively manage SLAs / KPIs (escalating any issues internally / externally as required). Identify issues and problems in service delivery and carry out necessary remediation, keeping team and management informed of issue. Monitor errors, complaints and near misses. Record as appropriate in the Incident log. Manage capacity within the team, ensuring optimum resource deployment. Provide coaching, guidance, and support to staff on technical, professional and client issues, tailoring development plans with direct reports, and ensuring high performers are given suitable stretch assignments. Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as support mechanism for achievement including SMART goal setting. Participate in the development, testing and implementation of new systems and products Lead projects and change requests to optimize operational efficiency and improve quality Assist with planning and management of all relevant project work Identify and implement corrective action plans across teams while analyzing and assessing business risk Serve as primary point of escalation for internal/external staff queries, and develop/manage process, productivity, and quality standards As a successful candidate, you’d ideally have the following skills and exposure: Qualifications: While all of our candidates would be required to have strong Fund Accounting experience, additional related industry experience, financial education or maths/statistics background or analytical mind-set would be a strong bonus: Degree in Business / Finance / Accounting 5+ years’ experience in Passive Currency Overlay or Fund Accounting with at least 2 in a supervisory / managerial capacity Knowledge/Experience: Strong (Fund Accounting and Passive Currency Overlay) product knowledge is required. This should include understanding of fund structures, financial instruments, share class hedging methodologies and calculations, regulatory environment and funds industry. Hands-on management style with strong leadership skills Skills: Client relationship management Excellent communicator with strong interpersonal skills Highly computer literate - MS Office applications, SQL, MS Excel at intermediate - advanced level Leadership, drive and results focus Project management skills with the ability to multi-task Competencies: Ability to work under pressure and to tight deadlines Strong client focus with an ability to evaluate needs and develop solutions Numerical, analytical and problem resolution skills Proven ability to lead the introduction of complex change in a challenging environment Team player at a senior level - able to articulate own position clearly, based on fact, but sensitive to the positions, needs and requirements of other Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today ------------------------------------------------------ Job Family Group: Operations - Transaction Services ------------------------------------------------------ Job Family: Fund Accounting ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. 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