AVP, Security Lead, Property Management

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Why Join Join us as a Security Lead to play a critical role in safeguarding people, assets, and operations. You will lead on-the-ground security strategy, work with diverse stakeholders, and operate in a dynamic environment where your judgment, leadership, and actions make a real impact every day. How You Succeed You succeed by leading with professionalism, proactively managing risk, collaborating effectively, staying calm under pressure, driving continuous improvement, and acting with integrity and discretion. What you do Security & Facilities Operations & Governance Responsible for the formulation, review and implementation of security programmes, security-related Standard Operating Procedures and Post Orders. Manage the security team and maintain close oversight thorough checks and controls over security operations within identified critical infrastructures to ensure security measures and protection strategies and security infrastructure are not compromised. Provide subject-matter guidance on all physical security–related matters within critical secured environment and managed buildings, working closely with the respective Centre Managers to ensure effective implementation and compliance with organisational policies and regulatory requirements (e.g. PLRD, PDPA, SCDF) while maintaining a safe and secure environment for employees, visitors, customers and stakeholders. Collaborate with the Group’s physical security team to continuously review existing security systems and provide recommendations for ongoing improvements. Responsible for the review, preparation and implementation of a security management system and associated procedures. Lead, supervise and develop the on-site security team to ensure consistent adherence to the Security Post Orders and Standard Operating Procedures while fostering strong collaboration with the facilities management team. Act as the primary point of contact for security escalations, incidents, and risk-related issues within the building premises. For security incidents, to have oversight to conduct security incidents investigations, close follow up with the facilitates management team on corrective actions and recommendation of preventive measures/actions. Partner with the facilities management team to ensure physical security considerations are embedded into building operations, maintenance activities and tenant services, delivering an integrated, customer-focused property management support to the key stakeholders as well as ensure efficient operations of security systems and equipment. Coordinate activities of the Group related security committee issues or planned exercises such as physical security risk assessment, Threat, Vulnerability and Risk Assessment, red teaming exercises, etc. Access Control & Identity Management Manage the end-to-end access control process, including access card programming, issuance, modification, and termination for authorised personnel. Maintain accurate access inventories, logs, records and audit trials, ensuring timely reviews and compliance readiness. Conduct periodic access rights reviews and produce audit-ready documentation to validate appropriateness of access. Handle stakeholders’ enquiries and resolve security-related issues professionally and promptly. Compliance, Risk & Audit Support Establish, maintain and review security controls, risk assessments and operational documentation to ensure accuracy, completeness, and timely submissions. Support internal and external audits by ensuring documentation, logs, approvals, and evidence meet system requirements, regulatory and organisational requirements. Coordinate with IT and relevant stakeholders to ensure compliance with change management processes for all on-site Operational Technology (OT) equipment. Conduct monthly site inspections to buildings and provide review and observations reports for improvement Vendor & Maintenance Management Manage relationships with security and facilities-related vendors to ensure service delivery meets agreed service levels, performance targets and contractual requirements. Plan, coordinate and oversee preventive and corrective maintenance of the Integrated Security Management System and security-related infrastructure, minimising operational disruptions and adherence to security standards. Drive resolution of system faults and service issues through effective escalation, root cause analysis and documentation of corrective actions. Administrative & Financial Oversight Perform administrative duties related to physical security operations and facilities operations (when required) including procurement, contract administration and timely invoice verification and processing. Monitor operational expenditures and ensure alignment with approved budgets and contractual obligations. Prepare annual OPEX and CAPEX budget planning, including lifecycle management of security systems and assets. Stakeholder & Change Management Serve as a key liaison between business units, facilities team, IT and vendors to ensure effective coordination of security and building-related initiatives. Managed security and facilities impact arising from system or operational changes by ensuring proper change management procedures are adhered by ensuring appropriate approvals and communications are in place. Continuous Improvement Review, assess, and streamline security processes and operational workflows to enhance efficiency, accuracy, and effectiveness of daily activities within the building premises. Conduct annual review of Security Post Orders and Security Standard Operating Procedures. Stay up to date with emerging technologies and proactively identify opportunities for automation, standardisation, and risk reduction to enhance the building’s overall security posture and operations efficiency. Develop and maintain long-term security operations roadmaps, including predictive maintenance strategies and capital improvement initiatives. Support and contribute to group-wide security projects, acting as the point of contact for group property management. Who you are Min. Diploma in Security / Facilities Management or equivalent Min. 6 – 10 years of experience in security operations with significant time spent with supervisory or leadership roles Previous experience in Singapore Police Force or Singapore Armed Forces is highly preferred. Proficient in managing modern surveillance and security systems (EACS, CCTV, etc.) Good understanding of local regulations and security-related assessments including the Private Security Industry Act, Personal Data Protection Act, Security Protection Plan, TVRA, MHA and MOM regulations Good interpersonal and communication skills. Drive to succeed and the ability to work independently in a fast-paced environment. Possess problem solving skills and proactive in identifying issues and implementing solutions Ability to be on call and stay calm to handle crisis management during incidents or emergencies. Good organization and documentation skills and ability to multitask to manage and priorities workloads, ensure and meet deadlines. What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.