AVP - Senior Systems Manager– Infrastructure Critical Services - IT

Job description

Company Introduction: We’re home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all." Job Summary: We are seeking a motivated and energetic Senior Systems Manager to join our Infrastructure Critical Services team. Our team maintains first-in-class systems for trading, market data and clearing in cash and derivative markets. We play a critical role on infrastructure support, including compute servers, storage and backup of our mission critical systems. We also partner with application and cyber security teams to operate our systems in such fast growing financial markets in Hong Kong. If you want to make an impact, come and join us. Job Duties: Responsibilities: Partner with the application teams on IT solution configuration and review. Interact with internal and external parties on planning and execution. Play a key role in vendor management Play a role in incident and problem management such as impact assessment, troubleshooting and remediation and prevention. Understand HKEX compliance and audit requirements and define operation workflows and procedures accordingly. Develop automation of server operations and compile standardized operation and technical documents. Collaborate with the Cyber security/infrastructure engineering and project teams to adopt modern technologies, such as multi-cloud and container orchestration, to enhance manageability. Requirements: Degree in Computer Science, Information System or IT related disciplines. 10+ years’ experience in IT infrastructure support with at least 3 years at management/supervisory level. Provide team management and leadership Manage IT compliance, risks, and issues register Manage production incidents and problems for critical infrastructure (compute, data storage, and protection) Extensive hands-on problem solving experience In-depth knowledge of Linux/Window platform, data storage and protection/or Cloud related solutions Experience of providing solutions as a subject matter expert (SME) and able to deliver high quality of outcomes Able to drive the team to improve as a whole. HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. Location: HKEX - TKO Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent