B2B Service Planning and Development (Member or Manager) - Solution Service Development 2 Section , Enterprise Solution Development Department , Group Sales Division(GSD)

Job description

Job Description: Business Overview As part of Rakuten Group, Inc., we are entrusted with Rakuten Mobile business operations. Our division has entered the carrier business with innovative technology and advanced capabilities, and we continue to take on challenges to provide attractive services. To create world-class, innovative services, we promote systems and environments where each individual can challenge their own potential to the fullest and expand their field of activity. Department Overview This department provides solutions centered on mobile services for corporate clients. You will join us as a core member to drive business expansion. - Mobile services - Fixed-line network services - Contact center services - IP phone services - Rakuten Mobile MVNO business - In-house developed services within the Rakuten Group Technical Areas of Responsibility and Position Details You will be responsible for planning new services and considering improvement measures for existing services. This involves collaborating with development departments within Rakuten Mobile and other Rakuten Group companies to turn solutions into services, as well as reselling third-party products, including those from overseas. When handling third-party products, you will also be responsible for negotiating with vendor developers. Position: Position Details - Requirements definition - Coordination with development and sales teams - Issue and progress management - Planning and implementation - Acceptance testing (UAT) - Vendor management - Contract negotiation with vendors - Building and refining internal operational processes - Impactful business transformation leveraging the scale of the Rakuten Group Why This Position is Attractive - Impactful business transformation leveraging the scale of the Rakuten Group We develop corporate business targeting all companies and industries across Japan, without limitations. You will have the opportunity to take on the challenge of building win-win relationships by combining Rakuten Mobile’s assets with your own strategic planning capabilities. Furthermore, creating synergies with various Rakuten Group services is a key mission, providing an environment where you can gain diverse insights through cross-group projects. - Develop "Entrepreneurial" skills by driving the entire process from business planning to operation Beyond mere project management, you will be involved in the entire lifecycle of business creation-from service development and operational structuring to sales planning. This is an environment where you can acquire practical skills to advance business, ranging from defining core issues to producing structured documentation. - Take ownership as a "Core" player by leading diverse stakeholders You will lead DX strategies and problem-solving by building consensus among a diverse range of stakeholders, including management, development, sales, and promotion teams. With opportunities such as weekly presentations to executive leadership, you will be deeply involved at the heart of the business. This is a highly rewarding role where you can drive the "entire service" with a strong sense of ownership, rather than just handling an isolated segment of the work. Mandatory Qualifications: - 3+ years of practical experience in the IT industry - Practical experience in project facilitation - Experience creating reports and proposal materials using Excel and PowerPoint (internal or external) - Ability to conduct business within Japan - Experience working in Japan and holding a valid status of residence that allows for employment - Business-level or higher Japanese proficiency (reading, writing, and fluent conversation) - Ability to work from the office at least 4 days a week Desired Qualifications: - Experience in business development - Experience in project management - Basic knowledge of networks - Knowledge of software development and software testing - Experience in data analysis, aggregation, and processing - Experience launching collaborative businesses with external partners - Strong leadership and the ability to influence and involve others Ideal Candidate Profile - Individuals who are eager to grow alongside our services. - Individuals capable of building smooth and effective communication with diverse stakeholders. #business #strategyplanning #groupsalesdiv #RakutenMobile Languages: English (Overall - 3 - Advanced)、 Japanese (Overall - 4 - Fluent)