: BA - Retail Risk

Job description

All your information will be kept confidential according to EEO guidelines. Role: BA - Retail Risk Location: Fort Mile, SC Duration: Full Time Key Responsibilities • Elicit, analyze and validate requirements through various techniques (data analysis, process analysis, prototyping, use cases, business rules definition, etc). • Document user stories according Agile methodology, achieve consensus and obtain sign-off from key stakeholders • Follow Citi SDLC process and documentation standards and best practices to produce deliverables • Assist the development, testing and production support efforts as needed, providing requirements knowledge and subject matter expertise to the teams performing these functions • Continuously improve subject matter expertise in the business areas being supported, sufficient to become a trusted advisor to the business stakeholders • Identify, communicate and resolve issues and risks as they arise anywhere in the end to end process • Manage requirement changes via a change control process • Define the data input, processing/enrichment and output requirements associated with system and data interfaces needed to satisfy the business requirements. Analyze the actual data, identify/communicate data quality issues and work with other teams as needed to resolve them Qualifications - Knowledge/Experience • Must be a strong business requirements analyst. Direct experience (minimum 5 years) in business process, data analysis, requirements resolution, documentation, validation and change control processes is a must. • Experience working on projects encompassing both IT systems and business process change is a must • Product lifecycle knowledge of credit cards, mortgages, and/or personal loans is a strong plus • Prior working experience with Citibank or Retail banking or Credit Cards or Consumer Risk is a strong plus • Agile project experience is a strong plus • BS or equivalent technology degree Qualifications – Skill • Extremely strong listening, requirements elicitation, analysis and problem solving skills • Extremely strong interpersonal skills – collaboration across multiple business and technology functions, relationship building and consensus building are a must • Extremely strong documentation and oral communications skills • Be a self-starter and work productively with minimal direction • Learn quickly and produce under pressure and tight deadlines • Demonstrate functional and business knowledge regarding prior projects • Strong SQL data querying and analysis skills • Strong Excel, Visio, PowerPoint, MS Word and MS Access knowledge