About UsWati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.Our PlatformThe AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.Our Backing & PartnershipsWati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.We’re looking for a Backend Software Engineer with a strong background in AI + real-time audio to join our engineering team in China. You will play a key role in building and optimizing communication features that power high-quality, low-latency conversations for our global customers.ResponsibilityDesign, develop, and optimize real-time audio/video streaming services.Work with protocols such as WebRTC, SIP, RTP, or related technologies.Ensure high performance, low latency, and fault-tolerant communication pipelines.Collaborate with frontend, mobile, and product teams to deliver seamless user experiences.Write clean, scalable, and maintainable backend code.Troubleshoot and resolve production issues related to media services.RequirementsBachelor’s or Master’s degree in Computer Science or related field.2–4 years of backend development experience, ideally in real-time communications (RTC).Proficiency in Go or Python.Experience with audio/video codecs, streaming protocols, and media servers.Familiarity with cloud platforms (AWS, GCP) and distributed systems.Strong problem-solving and debugging skills.Bonus PointsExperience with WebRTC-based platforms.Experience with AI agents and voice LLMKnowledge of scaling media services for large user bases.Contributions to open-source RTC projects.Why Join UsBe part of a dynamic, mission-driven team that values collaboration, ownership, and innovation.Opportunity to grow and learn from experienced senior engineers and tech leads.Onsite working environment that fosters close mentorship and real-time collaboration.Exposure to building infrastructure that handles real-world scale and complexity.
About Us
Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.
Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.
In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.
Our Platform
The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.
Our Backing & Partnerships
Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.
We’re looking for a Backend Software Engineer with a strong background in AI + real-time audio to join our engineering team in China. You will play a key role in building and optimizing communication features that power high-quality, low-latency conversations for our global customers.
Responsibility
- Design, develop, and optimize real-time audio/video streaming services.
- Work with protocols such as WebRTC, SIP, RTP, or related technologies.
- Ensure high performance, low latency, and fault-tolerant communication pipelines.
- Collaborate with frontend, mobile, and product teams to deliver seamless user experiences.
- Write clean, scalable, and maintainable backend code.
- Troubleshoot and resolve production issues related to media services.
Requirements
- Bachelor’s or Master’s degree in Computer Science or related field.
- 2–4 years of backend development experience, ideally in real-time communications (RTC).
- Proficiency in Go or Python.
- Experience with audio/video codecs, streaming protocols, and media servers.
- Familiarity with cloud platforms (AWS, GCP) and distributed systems.
- Strong problem-solving and debugging skills.
Bonus Points
- Experience with WebRTC-based platforms.
- Experience with AI agents and voice LLM
- Knowledge of scaling media services for large user bases.
- Contributions to open-source RTC projects.
Why Join Us
- Be part of a dynamic, mission-driven team that values collaboration, ownership, and innovation.
- Opportunity to grow and learn from experienced senior engineers and tech leads.
- Onsite working environment that fosters close mentorship and real-time collaboration.
- Exposure to building infrastructure that handles real-world scale and complexity.
Wati is a rapidly growing CPaaS (Communication Platform as a Service) that offers innovative business messaging solutions for both SMBs and large enterprises. Our mission is to simplify business communication, starting with WhatsApp.Backed by global investors Sequoia, DST Global, and Tiger Global, we proudly stand as Shopify’s first investment in Asia. Additionally, we’re one of the industry's top Meta BSPs (Business Solution Providers).We serve 12000+ customers across 100+ countries. As a remote-first company, we prioritize adaptability and inclusivity. Our talented team spans the globe, working collaboratively to drive innovation and empower businesses through WhatsApp.As we grow our partnership function we’re seeking a skilled Partner Development Representative to drive partnership growth, partner ecosystem building and business expansion in newer territories.We welcome you to join our dynamic team! 🌏🚀
Wati is a rapidly growing CPaaS (Communication Platform as a Service) that offers innovative business messaging solutions for both SMBs and large enterprises. Our mission is to simplify business communication, starting with WhatsApp.
Backed by global investors Sequoia, DST Global, and Tiger Global, we proudly stand as Shopify’s first investment in Asia. Additionally, we’re one of the industry's top Meta BSPs (Business Solution Providers).
We serve 12000+ customers across 100+ countries. As a remote-first company, we prioritize adaptability and inclusivity. Our talented team spans the globe, working collaboratively to drive innovation and empower businesses through WhatsApp.As we grow our partnership function we’re seeking a skilled Partner Development Representative to drive partnership growth, partner ecosystem building and business expansion in newer territories.
We welcome you to join our dynamic team! 🌏🚀
