Bakery/Deli Manager

Job description

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma. We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact. Here’s what sets us apart: Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage. Flexibility and freedom: Paid time off to relax, recharge, and enjoy life. Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to. Savings for your lifestyle: Exclusive employee discounts on the things you need most. Investing in your dreams: Scholarships and educational support to fuel your growth. Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun. When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins. Job Summary: Ensures baked goods and deli foods are prepared and displayed in accordance with Company standards; oversees bakery and deli personnel; and promotes department sales and profits, as well as customer service. Essential Duties and Responsibilities: Carries out management responsibilities including interviewing, hiring, training, and developing partners; planning, assigning, and directing work; appraising performance, rewarding, and disciplining partners; scheduling, addressing complaints, and resolving problems. Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues. Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork. Accountable for bakery and deli sales, labor, and meeting financial and profitability objectives. Enforces quality control and food safety standards and ensures dated products are stocked and rotated properly. Makes fine judgements about aroma, flavor, taste, texture, and color to inspect food items for quality. Uses initiative and standard procedures to plan production schedules and determine work priorities for department personnel based on logical sequence of events, tasks, or volume and inventory forecasts. Helps with all aspects of food production including preparing, packaging, labeling, catering, and occasional delivery of goods. Uses creativity to prepare and present bakery and deli food items; promotes products and themes through appealing displays. Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures. Provides friendly and customer-service-oriented attitude by greeting customers, answering questions and taking orders by phone and in person. Knowledge, Skills and Abilities: Advanced knowledge of bakery and deli department operations. Advanced knowledge of scheduling software systems. Advanced knowledge of in-store ordering machine and inventory management processes. Ability to lead and motivate others. Ability to read and operate digital equipment, meters, dials, and/or calibrated scales. Ability to safely operate hazardous tools and equipment such as a bread slicer, commercial oven, etc. Ability to learn new systems, methods, or processes. Ability to use precision and non-precision hand tools. Ability to work well with fellow partners and promote a team environment. Ability to effectively communicate with customers and partners in written and verbal form. Ability to work flexible schedules including nights, weekends, and holidays. Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible. Must report any potential hazards that cannot be immediately remedied to a supervisor. Education, Experience and Qualifications: High school Diploma or GED and two or more years of related experience; or an equivalent combination of experience and/or higher education required. Minimum of 18 years of age required. Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy. Food Handler certification required. Manager Food Safety certification required. Physical Demands: Continuously required to use close vision, distance vision, depth perception, or the ability to focus. Continuously required to stand or walk. Continuously required to use hands for reaching, touching, or handling. Continuously required to talk or hear. Frequently required to use strenuous finger or hand movements. Frequently required to bend, kneel, squat, or stoop. Frequently required to push, pull, maneuver, or lift objects up to 40 lbs. Occasionally required to push, pull, maneuver, or lift objects up to 75 lbs. Attendance at work is required. Work Context and Environment: Work is generally performed in a retail store. Frequently exposed to hot surfaces. Frequently exposed to extreme cold conditions (non- weather). Frequently exposed to extreme heat conditions (non- weather). Frequently exposed to equipment with sharp blades of edges. Occasionally exposed to wet, slippery, or damp conditions. Occasionally exposed to cleaning agents. Quiet to moderate noise level. Ready to find your place? BGC is “A Career Where You Belong.” Brookshire Grocery Company strives to provide a safe, drug and alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.