Bank Fraud Operations SME

Job description

At Gratia, we believe potential is globally distributed, but opportunity is not. Our mission is to turn great talent's potential into fulfilling global careers through professional development and tech-enabled platforms. We bridge the gap between ambitious companies and hands-on experts who deliver real results instead of just theoretical plans. Gratia is a remote-first, apprenticeship-based platform where opportunity is defined by what you can do and deliver. Our clients include global names like USA Today Co., Endeavor, and New York Life. We maintain an 88.2 Net Promoter Score because we focus on rigorous execution, not just high-level advice. THE ROLE Our client is launching a strategic research initiative with a large bank to explore how technology will transform the bank’s business. A core component of this project involves surveying approximately 500 financial crime executives to understand the evolving landscape of fraud and risk. This is a specialized subject-matter expert role focused purely on fraud operations and prevention within banking. It is not a general data analytics or survey execution seat; the client already has internal resources to handle statistical analysis. You are here to bring the fraud-industry lens, ensure the right questions are asked, and translate raw percentages into the operational realities of a commercial bank. KEY RESPONSIBILITIES - Advise on the structure and inputs for a survey targeting 500+ financial crime executives. - Interpret statistical survey findings specifically through a commercial bank fraud operations lens. - Develop the narrative around the results, connecting data points to the broader fraud and financial crime landscape. - Partner with Celent's internal analytics team to ensure the survey design captures operationally relevant insights. REQUIRED QUALIFICATIONS - Hands-on experience in fraud prevention, financial crime, or fraud operations within a commercial bank (or equivalent experience). - Deep understanding of the day-to-day operational realities, technology stacks, and regulatory pressures facing financial crime executives. - Proven ability to connect operational details to broader strategic industry trends. - Track record of structuring complex industry insights into clear executive narratives. Preferred qualifications - Prior management consulting experience advising financial institutions on risk and fraud