Banquets

Job description

About the Wait Staff position We are seeking a dedicated and vibrant Banquet Server to join our team. The shifts/times for this position vary based on events in our meeting rooms. The duties and responsibilities of a Banquet Server are generally to provide exceptional guest service throughout the entire event process to ensure the highest standard of customer satisfaction. Examples of Banquet Server duties & responsibilities are: • Assisting with the complete setup and breakdown of the banquet area • Pressing linens and rolling silverware • Relaying food and beverage orders • Maintaining a high level of cleanliness and awareness of sanitary practices • Washing all dishes and silverware • Anticipating guests' needs and exceeding customer service expectations • Maintaining composure in a fast-paced environment • Relaying important information about orders, allergies, and special requests to the appropriate person/people • Responding urgently and appropriately to any concerns • Presenting a professional appearance and mannerisms • Adhering to all relevant health department rules/regulations and all customer service guidelines ** Must have the ability to work with little or no supervision while meeting high-performance standards