Bar Supervisor

Job description

Guest Service Excellence: Ensure all guests receive a warm welcome and professional, attentive service throughout their visit. Maintain a personalized approach with guests, anticipating needs and providing exceptional beverage experiences. Handle guest feedback and complaints with tact, professionalism, and prompt resolution. Bar Operations Management: Oversee the daily running of the bar, ensuring smooth operations during service. Ensure all beverages are prepared and presented according to established resort standards. Manage mise-en-place, stock rotation, and cleanliness of the bar area at all times. Team Leadership and Training: Supervise and motivate bar staff to maintain a high level of service quality and professionalism. Conduct on-the-job training to enhance product knowledge, service techniques, and customer interaction skills. Foster a positive team spirit and encourage collaboration with restaurant and kitchen teams. Inventory and Cost Control: Monitor stock levels and ensure accurate inventory management. Prevent wastage and ensure proper handling, storage, and usage of beverages and bar supplies. Assist in beverage cost control and report discrepancies or shortages to management promptly. Product Knowledge and Innovation: Maintain thorough knowledge of all beverage offerings, including cocktails, wines, spirits, and non-alcoholic options. Contribute creative ideas for new cocktails or promotions that enhance guest satisfaction and drive sales. Stay updated on beverage trends and ensure the bar menu remains appealing and current. Health, Safety, and Hygiene: Enforce strict adherence to hygiene, sanitation, and safety standards in compliance with resort policies. Ensure bar equipment is maintained and in good working condition. Administrative Duties: Assist in staff scheduling, daily reporting, and coordination of bar requisitions. Participate in departmental meetings and contribute to the continuous improvement of bar operations. Education: School Certificate (SC) or equivalent qualification. A Certificate or Diploma in Hospitality Management / Bar Operations from a recognized institution Experience: Minimum 1 –3 years of experience in bar or restaurant service within a 4- or 5-star hotel or resort Skills and Competencies: Excellent knowledge of beverages, mixology, and service techniques. Strong leadership, communication, and interpersonal skills. Fluent in English and French (knowledge of an additional language such as Creole or another foreign language is an advantage). Sound understanding of hygiene and safety regulations. Computer literacy WORK WITH CONSTANCE 🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do. We believe in continuous learning and growth to help our teams achieve their full potential. A strong family spirit is part of our identity, we support and care for one another. We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group. Our passion for luxury hospitality is reflected in every detail of the guest experience. We are committed to environmental and societal contributions, integrating sustainability into everything we do. 🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service. 🌿 Be part of a company that values people, innovation, and excellence. An intimate beachfront haven located in the northern region of Mauritius, Constance Sakoa Boutik offers relaxation amidst serene surroundings. Facing Trou aux Biches, with breathtaking ocean views and exquisite comfort, our boutique hotel provides a warm and personalized work environment. Join our dedicated team, where attention to detail and genuine care create memorable experiences for our guests.