Bartender - Club Lounge

Job description

Company Description Location: On-site in Knutsford, Cheshire, North-West England (not remote) Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality. Your purpose will be: You are an ambassador for exceptional service that is the hallmark of our Fairmont Cheshire, The Mere Club Lounge bar experience. Your warm, personal attention and passion for mixology is worth raising a glass to. Job Description Set up and maintain the bar area according to standards and procedures Provide excellent guest service, including warm greetings, personalised attention, and prompt order-taking Prepare and serve drinks and snacks efficiently, ensuring proper temperature and quality Create new beverages and cocktails, upsell products, and promote food and beverage offers to maximise sales revenue Handle billing accurately and process payments Maintain cleanliness of the bar area and adhere to food safety and hygiene standards (HACCP) Manage stock, including ordering supplies and preparing garnishes Report complaints, incidents, or irregularities to management and actively seek guest feedback Clean and maintain operational equipment and implement cost-control measures Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues. Qualifications Minimum 1 year of relevant experience in a similar capacity Good reading, writing and oral proficiency in English language Certification(s) in Food & Beverage will be an advantage Additional Information What is in it for you? Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount Fairmont, Raffles, and Accor Hotels (friends and family rates are included) 20% off food and beverage in on-site restaurants Colleague restaurant Being part of The Mere Team – our culture is unique! You will benefit from training and development opportunities Competitive salary and benefits including pension 28 days of holiday including public holidays 1-5 days service award based on length of service Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide And last but not least you will get to work with a team of EXTRAORDINARY people