Bartender - Masons at West End

Job description

Recognized as a Tennessean Top Workplace, Loews Nashville Hotel offers careers in a newly renovated luxury setting where iconic legacy meets modern elegance and Nashville soul. Located on West End, team members support 341 upscale rooms, two dining venues, and 24,000 sq. ft. of premier event space. Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer : Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more What We’re Looking For: A Bartender who is passionate about creating exceptional guest experiences. In this role, you’ll expertly craft signature cocktails and serve beverages with precision and flair, bringing creativity and energy to every interaction. You combine strong customer engagement skills with meticulous attention to detail, ensuring a vibrant and welcoming bar atmosphere. Working collaboratively with a dynamic team, you’ll deliver seamless, enjoyable, and memorable experiences that keep guests coming back. Who You Are: Guest Engager : Friendly and approachable, with the ability to connect with guests and create a positive experience. Drink Expert : Skilled at preparing beverages to exact specifications and serving them promptly. Order Multitasker : Efficient in handling multiple drink orders during peak hours without compromising quality. Service Champion : Committed to delivering outstanding hospitality and enhancing every guest interaction. Team Collaborator : Works seamlessly with colleagues to provide smooth, exceptional service. Veterans and military spouses encouraged to apply. What You’ll Do: Mix and serve alcoholic and non-alcoholic beverages, including cocktails, wine, beer, and specialty drinks, following recipes and guest preferences. Create and recommend unique cocktails tailored to individual guest tastes. Ensure every drink meets the highest standards of quality and presentation. Greet and engage guests with a warm, welcoming attitude, delivering personalized service. Take drink orders from guests and servers, answering questions about menu options. Handle guest complaints or special requests professionally to ensure satisfaction. Set up the bar at the start of each shift, ensuring all equipment, garnishes, and supplies are ready for service. Maintain a clean and organized bar area, including glassware, surfaces, and waste disposal. Monitor and report inventory levels for beverages, garnishes, and supplies to prevent shortages. Follow all safety, sanitation, and alcohol service regulations, including verifying guest identification. Monitor guest alcohol consumption and enforce responsible service practices. Adhere to all state and local laws regarding the sale and service of alcoholic beverages. Collaborate with servers, barbacks, and kitchen staff to ensure smooth and timely service. Assist with restocking supplies and support barback duties during busy periods. Foster a positive team environment while delivering exceptional service. Regular attendance in conformance with standards. May be required to work varying schedules to reflect business needs. Required to attend all mandatory training sessions and meetings. Perform other duties as assigned. Your Qualifications Include : Previous experience in a food and beverage setting is required, with bartending experience highly preferred. High School Diploma or equivalent, preferred Comprehensive understanding of alcoholic beverages, cocktail recipes, preparation techniques, appropriate glassware, and bar equipment, including knowledge of legal regulations for alcohol service (TIPS or local State approved certification or ability to obtain is required). Strong guest service skills with a focus on creating memorable experiences. Basic proficiency with computer systems for order processing and inventory tracking. Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift. Flexibility to work varying shifts, including nights, weekends, and holidays, as needed.