Bartender/Server

Job description

POSITION: Bartender/Server DEPARTMENT: Food & Beverage REPORTS TO: Food & Beverage Manager FLSA STATUS: Hourly, Non-Exempt LOCATION: SNHU Arena- Manchester, NH LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE SNHU Arena is seeking certified Bartenders to join our team on a part-time, event-based schedule in Manchester, NH . This flexible role is ideal for individuals with availability on evenings and weekends. Events include concerts, comedy shows, private functions, and sporting events. The ideal candidate will have strong bartending skills, excellent customer service experience, and cash-handling knowledge. This is a part-time, event-based position scheduled based on the arena’s event calendar. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide outstanding customer service by engaging with guests in a friendly, professional manner Prepare and serve beverage items efficiently and accurately Maintain safe, clean, and sanitary workstations at all times Operate point-of-sale systems and handle transactions accurately Follow established cash handling and inventory control procedures Ensure accurate and timely reporting to the cash control (Money Room) team Coordinate with Concessions Supervisors, Cashiers, and Runners to maintain proper inventory levels and uninterrupted service Adhere to all SNHU Arena policies and alcohol service regulations Verify valid identification for all alcohol purchases Maintain a clean and organized work area before, during, and after events Perform other duties as assigned SUPERVISORY RESPONSIBILITIES There are no supervisory responsibilities in this role. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years or older. EDUCATION AND/OR EXPERIENCE Must be at least 18 years of age. High school diploma or GED preferred. Previous customer service experience is preferred. Experience working in event venues, arenas, or guest services is a plus. SKILLS AND ABILITIES Excellent customer service and interpersonal skills with the ability to engage diverse audiences Strong communication skills and ability to remain professional in fast-paced, high-pressure environments Proficiency in preparing a variety of standard and specialty beverages Solid cash handling and basic math skills with attention to accuracy and detail Ability to operate point-of-sale (POS) systems efficiently Strong organizational and multitasking abilities Knowledge of responsible alcohol service practices and applicable laws Ability to work effectively as part of a team and follow direction from supervisors High level of reliability, punctuality, and professionalism Ability to stand for extended periods and lift/move moderate weight as needed Strong problem-solving skills and ability to handle customer concerns calmly and effectively COMPENSATION Competitive hourly pay. WORKING CONDITIONS Location: SNHU Arena- Manchester, NH PHYSICAL DEMANDS Must be able to stand and walk for extended periods of time (6–10 hours). Must be able to climb stairs and move throughout the arena. Must be able to work in a loud, fast-paced event environment. Must be able to communicate clearly with guests and coworkers. Must be able to respond quickly in a busy environment. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.