Bartender, The Savoy Hotel

Job description

Company Description The Savoy is one of the world's most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality. Our award-winning, colleague-centric culture truly differentiates us in the luxury hospitality marketplace. We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont. Top Ten (Big Organisations) – Sunday Times Best Places to Work 2025 HR in Hospitality Awards 2025: 🏆 Excellence in Employee Experience 🏆 HR Team of the Year 🏆 HR Leader of the Year – awarded to our Director of People & Culture, Sally Webster Institute of Hospitality Awards 2025 🏆 Talent Development Team of the Year Job Description Job title : Bartender Department : Bars, F&B Inspired & supported by : Head of Bars Salary : £43,475 (including service charge) About the American Bar The American Bar is the longest surviving cocktail bar in London and one of the most renowned in the world. Serving classics with a twist, new and vintage creations – the American Bar is an icon in cocktail history and has played host to legendary bartenders – historic figures such as Harry Craddock, author of The Savoy Cocktail Book, and Ada ‘Coley’ Coleman and now you. The American Bar first opened in 1893 and has since served countless well-known faces, from Winston Churchill to Ernest Hemingway. It remains at the forefront of the industry, winning World’s Best Bar at Tales of the Cocktail Spirited Awards 2018 and World’s 50 Best Bars 2017. About the Beaufort Bar The dramatic jet-black and gold décor of the Beaufort Bar provides the perfect setting for glamour and luxury. It is the hidden gem in the hotel with a discreet entrance and a cool late night vibe. Open from Thursday to Saturday nights, with a DJ playing after dark, the Beaufort Bar is a glamourous location to enjoy creative cocktails, prestige spirits and rare vintages. The Beaufort Bar’s menu, takes guests on a journey across centuries and through flavours. Focusing on the finest wines and Champagnes, with cocktails created to evoke the very specific flavour bouquets of the Champagne region and a luxurious bar dining menu, Nocturne creates a night-time world of seduction and indulgence. Your purpose will be: You are an ambassador for exceptional service that is the hallmark of our Savoy bar experience. Your warm, personal attention and passion for mixology is worth raising a glass to. You will be accountable for: Delivering a memorable and professional 5 star beverage experience  Advising guests through enthusiastically sharing your knowledge about our F&B offering Delivering on all standards, policies and procedures to create memorable luxury guest experiences Your key responsibilities & contribution will be: Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team in the bar and on the floor Mixing drinks in a timely manner and based on our standardised recipes and service standards Assisting guests regarding menu choices in an informative and enthusiastic way Boosting our revenue through upselling and other creative initiatives Being part of the creative process of our beverage menus across the hotel Having a good knowledge of mixology and contributing your ideas to creating new and relevant recipes Sharing knowledge of mixology, our offering, promotions, general hotel information and Savoy stories Following all safety and sanitation and COVID policies when handling food and beverage Qualifications What you will need to do this role: Essential: 1-2 years bartending experience in a luxury environment Passion for and understanding of 5 star hospitality and what it takes to deliver it Empathetic with a talent for building rapport, and reading each guest’s desired level of interaction Quick thinking, resourceful and able to solve problems ’in the moment’ Able to remain calm and courteous at all times Able to work well under pressure in a fast paced and changing environment Able to work collaboratively as part of a team Willing to work in rotating shifts including weekends and public holidays Good knowledge of spoken and written English Rights to work in the UK Desirable: Basic knowledge with a POS System Basic knowledge with Open table Industry related certifications (i.e. WSET) Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues. Additional Information What’s in it for you? Competitive salary, pension, and life assurance 31–33 days of holiday (including public holidays) Cashback for wellbeing/healthcare expenses & Perkbox Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included) 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants 20% off at other Gordon Ramsay restaurants and Restaurant 1890 Free stay at The Savoy after probation Colleague restaurant, interfaith prayer room and wellness room Laundry services for all colleagues Gym access, cycle-to-work scheme and Virgin Active membership discount Season ticket loan for commuting Employee assistance program Optician reimbursements, and local discounts for F&B and retail