BDC Sales & Service Manager - INFINITI Stuart!

Job description

**BDC Sales & Service Manager – INFINITI Stuart** *Part of Murgado Automotive Group* **INFINITI Stuart**, a flagship dealership within the prestigious **Murgado Automotive Group,** is looking for an experienced, energetic BDC Sales & Service Manager who thrives on leading a high-performing team and delivering an exceptional client experience. If you love luxury automotive, coaching people to win, and turning leads into loyal customers, this is your next move. ### What You’ll Own - Lead the daily operations of the BDC so every lead is worked quickly, professionally, and consistently - Build and refine processes that drive more quality appointments for both sales and service - Coach, train, and motivate BDC representatives to hit (and exceed) individual and team goals - Own the numbers — track KPIs, spot trends, and continuously improve conversion and customer satisfaction - Partner closely with Sales, Service, and Marketing so leads never fall through the cracks - Set the standard for how clients are treated from the very first contact ### What We’re Looking For - Proven BDC management experience (automotive preferred) - Track record of leading a successful team in a fast-paced, high-volume environment - Strong coaching ability and comfort holding people accountable - Excellent communication skills and solid CRM proficiency - Customer-first mindset with a focus on building lasting relationships - Analytical, organized, and able to turn data into action ### Why INFINITI Stuart & Murgado Automotive Group - Competitive base salary + performance bonuses - Full benefits: medical, dental, vision, and 401(k) with company match - Clear path for growth inside a multi-store, family-owned group - Modern facility and a collaborative, high-standards culture - Employee discounts on vehicles, parts, and service - The chance to represent INFINITI and help shape the client experience at one of South Florida’s premier dealerships Ready to lead a team that sets the bar for customer engagement? Apply today and let’s talk about your next chapter with INFINITI Stuart and Murgado Automotive Group.