Beauty Consultant/ Therapist - Arnott's Dublin

Job description

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day. Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand. Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more. We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers. We are Revlon, together, transforming beauty. **This role is an Onsite Role:** This role requires full-time presence at Elizabeth Arden's Beauty Counter in **Arnott's Dublin.** **Hours:** **37.50 h**ours - Candidate must be a qualified aesthetician/ beauty therapist fully flexible, full time, hybrid role beauty consultant/ beauty therapist. This is a hybrid position that is predominantly customer-facing and sales-oriented. It focuses on delivering expert beauty advice, tailored product recommendations, Red Door Spa Express (RDSE) services, and exceptional customer service on the shop floor. As a qualified therapist, they will also perform professional facial treatments in the Arnotts beauty room several times per month. **Overview:** Elizabeth Arden represents a prestige, skincare-led approach to beauty, combining innovation, expertise and exceptional customer experience. We are seeking a passionate and dynamic qualified aesthetician/ Beauty Consultant/ Beauty Therapist to join our team. In this role, you will act as a brand ambassador on counter - delivering personalised service, sharing your skincare expertise, and driving sales performance. - The primary role is beauty consultant that requires beauty therapy part of the skill set - Hybrid role predominantly customer-facing and sales oriented with a focus on delivering beauty advise, product recommendations, RDSE services and customer service on the shop floor, however as a qualified therapist you will also perform professional facial treatments in our beauty room several times a month This is an opportunity to be part of a globally recognized beauty brand while developing your skills in a fast-paced, customer-focused environment. **Responsibilities:** - Deliver exceptional, personalized customer service at all times - Provide expert advice across skincare, colour and fragrance, with a strong focus on skincare - Conduct consultations and perform RDSE services confidently and professionally - Drive retail sales and consistently work towards individual and team targets - Engage customers through product demonstrations, storytelling and tailored recommendations - Build strong relationships to encourage customer loyalty and repeat business - Maintain high standards of counter presentation in line with brand expectations - Work collaboratively with colleagues to create a positive and high-performing environment - Fully utilise all tools provided by the Company to offer excellent customer service - Introduce the perfect regime to customers to compliment their purchase - Maximise ‘hook backs’ to encourage customers to return - Book a return appointment for each customer - Introduce CRM (customer data – not sure how to word as Zenoti is going but it is hugely important they are signing new guests) at every sale Business Awareness and Administration **To be fully aware of individual and account performance against target and within department.** - Complete a monthly business plan for beauty room to plan for success aligned to the marketing calendar - Complete all beauty room and consultant paperwork and administration required by Elizabeth Arden and the Store accurately and on time - Maintain and manage stock control systems - Awareness of competitor activity Beauty Therapy Duties **Who you are:** **Provide a high level of professionalism and customer service whilst performing Elizabeth Arden treatments.** - Be able to demonstrate full knowledge of treatments provided and all Elizabeth Arden products - Maximise all opportunities throughout treatments and on the shop floor to meet therapist sales goals - Perform Elizabeth Arden exclusive facial - Consistently adhere to all relevant regulations in respect of Health and Safety procedures - Passionate about skincare and delivering outstanding customer experiences - A strong communicator who enjoys connecting with people and building relationships - Results-driven, with a proactive approach to achieving sales targets - Energetic, enthusiastic and confident in a customer-facing role - A team player who contributes positively to the counter environment - Takes pride in representing a premium beauty brand **Qualifications:** - Minimum 1 year experience in a retail or customer-facing role - Experience in beauty, skincare or cosmetics is preferred - Proven ability to work towards and achieve sales targets - Strong communication and interpersonal skills - Flexibility to work retail hours, including weekends and peak periods **What we offer:** - Competitive salary with commission and performance-related incentives - Generous staff discount and product allowance - Access to the Red Door Academy training and development programmes - Ongoing coaching and career progression opportunities - Company pension and benefits package **#LI-Onsite** **Applicant Data Protection Disclosure:** When you apply to a job on this site, the personal data contained in your application will be collected by Revlon Consumer Products LLC (“Controller”), and its operating affiliates. Revlon Consumer Products LLC's data protection officer is Monica Fahnhorst, who can be contacted at [privacypolicy@revlon.com](mailto:privacypolicy@revlon.com). Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating, and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Greenhouse is certified to the EU-U.S. Data Privacy Framework, which the European Commission has determined ensures an adequate level of protection – comparable to that of the EU – for personal data transferred from the EU. Your personal data will be retained by Controller for three (3) years. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. [Applicant Privacy Notice](https://cdn.shopify.com/s/files/1/0650/1328/5059/files/Applicant_Privacy_Notice.pdf) [Privacy policy – Revlon](https://www.revlon.com/policies/privacy-policy)