Behavioral Health Care Manager (BHCM) - Bilingual (Spanish)

Job description

The Role We’re hiring a bilingual (Spanish-speaking) Behavioral Health Care Manager (BHCM) to provide direct, patient-facing care to children, teens, and families within the Collaborative Care Model (CoCM). This is a fully remote role where you will: Spend ~75% of your time working directly with patients and families Deliver brief, evidence-based care designed to drive meaningful change in 6–12 months Collaborate closely with pediatricians, psychiatrists, and a multidisciplinary care team Why This Role is Different As a BHCM at Triplemoon, you will: Focus on impactful, structured care (not open-ended therapy) Work within evidence-based clinical pathways designed to drive outcomes Be part of a team-based model where you’re supported by: Pediatricians Psychiatric consultants Care coordinators Deliver care that integrates: Behavioral health intervention Care coordination (school, SDoH, therapies) Family education and support This role is ideal for clinicians who want to: Spend more time helping patients and families directly Work in a collaborative, coordinated system of care See measurable progress in their patients over time What You'll Do Direct Patient Care (~75%) Conduct intake assessments and ongoing follow-up sessions via telehealth Deliver brief, evidence-based interventions: CBT skills Motivational interviewing Behavioral activation Parent coaching Provide in-session education and actionable recommendations to families Track patient progress using validated screening tools Care Coordination & Clinical Collaboration Support families with: School accommodations SDoH needs Coordination with OT/PT/ST and other specialty services Collaborate with pediatricians and psychiatric consultants Participate in weekly registry review meetings to guide care decisions Partner with board-certified pediatric psychiatrists who: Provide medication recommendations Oversee patient progress and care plans Documentation & Operations Document all care in our EHR (Healthie) Track outcomes and progress using structured workflows Manage scheduling, follow-ups, and patient engagement Apply standardized protocols (no-shows, cancellations, safety) What Success Looks Like Accomplished BHCMs at Triplemoon: Build strong relationships with children and families Deliver structured, goal-oriented sessions Use data and screening tools to guide care Communicate clearly and proactively with their care team Stay organized and follow through consistently Balance clinical care with operational excellence Requirements Bilingual (fluency in Spanish is a requirement for this role). Active, unrestricted clinical licensure as a licensed clinical social worker (LCSW), licensed professional counselor (LPC), and/or licensed therapist (LMFT) . Active licensure in one or more of the following states on or before start-date California Connecticut Florida Maryland Tennessee Texas Virginia Experience working with children, adolescents, and families 3+ years of experience OR a minimum of 3,000 supervised hours Flexibility with hours/availability, including 2 evenings/week + 2-4 weekend days/month Experience and training in evidence-based modalities (CBT, MI, BA, etc.) Comfort working in a telehealth environment Strong communication, organization, and documentation skills Ability to deliver care with a diversity equity and inclusion (DEI) and trauma-informed lens Nice to Have Experience in: Pediatric primary care or collaborative care (CoCM) School-based or community mental health settings Familiarity with: Measurement-based care Brief, structured interventions Benefits of Joining the Triplemoon Team Fully remote role Meaningful, patient-centered work A collaborative care model that supports you clinically Focus on impact, not just volume Opportunity to help transform pediatric behavioral health Ongoing training and development opportunities. You will complete relevant training modules prior to meeting with families covering Triplemoon background and healthcare management overview, skills, Triplemoon curriculum, emergency preparedness, customer success and operations. Full-time salaried position Benefits including medical, dental, vision, STD, LTD and paid time off Salary range for this role = $85,000 - $95,000 + annual bonus structure based on performance About Triplemoon Our Vision We help families add years to their life—and life to their years. Our Mission Triplemoon exists to close the pediatric mental health gap. Founded in 2023, we partner with pediatricians and family medicine practices to deliver integrated, evidence-based behavioral health care that’s fully covered by insurance, including Medicaid. Our mission is simple: make high-quality mental health support accessible to every family—while helping providers reclaim time, improve outcomes, and build sustainable practices. By combining collaborative care, modern technology, and a whole-family approach, Triplemoon is transforming how—and where—children receive the behavioral health support they deserve. Our Values We look for clinicians who align with our values: Whole Human – We treat the whole child and family Evidence-Based – We rely on proven, data-driven care Endlessly Curious – We are always learning and improving Make It Happen – We take ownership and move quickly Radically Candid – We communicate openly and honestly Continuously Improving – We iterate and grow together