Behavioral Health Crisis Center Supervisor

Job description

Job Description: Job Title: Behavioral Health Crisis Center Supervisor Location: Springfield, Missouri Department: Rapid Access Unit Employment Type: Full-time Job Summary: We are seeking a highly skilled and experienced Rapid Access Unit Supervisor to join our team at Burrell Behavioral Health. The successful candidate will be responsible for supervising and coordinating the daily operations of the Rapid Access Unit, ensuring that clients receive high-quality care and services during times of crisis. The ideal candidate will have a strong background in human services, excellent leadership skills, and a passion for helping others. The Rapid Access Unit Supervisor will be a leader in crisis services by offering support to clients and staff working in a 24/7 Behavioral Crisis Center. This position will allow the chosen candidate to gain experience in leadership, mental health, and recovery services. The Behavioral Health Crisis Center Supervisor position offers…. ​ All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Paid Time Off - 29 days per year including vacation & holiday pay Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement Key Responsibilities: Supervise and support staff in the Rapid Access Unit, ensuring they have the resources needed to provide top-notch care to clients. Review and ensure that all documentation, including shift reports and electronic health records, is completed accurately and on time. Foster a culture of safety and respect among staff and clients, encouraging open communication and constructive feedback. Directly and indirectly supervise all staff and clients, monitoring performance and providing feedback for growth and improvement. Prepare for daily tasks by creating staff schedules, conducting building inspections, and leading team meetings. Generate staff schedules and approve time off requests, ensuring accurate timecard reviews for payroll. Provide on-call support outside of regular business hours to assist your team as needed. Coordinate and maintain the facilities, ensuring they are clean, well-maintained, and safe for everyone. Assist with administrative tasks such as answering phones and relaying messages to the appropriate personnel. Gather and submit incident reports to HR within 24 hours if any injuries occur on your team. Education and/or Experience Qualifications: Must be at least 21 years of age Must have a High School Diploma or GED Must have experience in Human Services or a related field; Bachelor's degree in Human Services or a related field preferred Additional Qualifications: Embrace a supportive culture that values associates as the greatest asset, encouraging growth through continuous training and professional development opportunities. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.