Behavioral Health Manager (LCSW) (Los Angeles, CA)

Job description

myPlace Health is built around a simple but powerful belief: older adults deserve the support they need to live safely, independently, and with dignity in their own communities. As a PACE (Program of All Inclusive Care for the Elderly) organization backed by SCAN Group, myPlace Health brings together customized medical care, social activities, and daily support for participants and their families – all under one roof. Our centers are more than healthcare facilities. They are vibrant community hubs where participants are known by name, valued, and supported as whole people. Behind that experience is a dedicated, interdisciplinary team working together to coordinate care, remove barriers, and improve quality of life for some of the most medically and socially complex populations. For employees, myPlace Health offers the opportunity to do deeply meaningful work in a highly collaborative setting. Team members are encouraged to contribute innovative ideas, and grow alongside a mission that prioritizes compassion, respect, and impact. The result is a culture where people feel connected—to their colleagues, their participants, and the communities they serve. At myPlace Health, work is more than a job. It’s a shared commitment to honoring what matters most. At myPlace Health, we believe every senior deserves to age with dignity, purpose, and joy. As our Behavioral Health Manager, you’ll guide a passionate team dedicated to empowering participants through holistic, person-centered care. Your leadership will shape how our social work department delivers emotional, psychosocial, and practical support across the PACE model—helping high-risk seniors thrive safely in their homes and communities. This is more than a management role - it's a mission-driven opportunity to uplift lives, mentor professionals, and ensure every participant feels seen, supported, and heard. This role is onsite at our downtown Los Angeles clinic location. Responsibilities: Lead with purpose and direction. Oversee the Social Work department by setting clear goals, priorities, and performance standards that align with myPlace Health’s mission and PACE program requirements. Inspire and empower your team. Supervise and mentor a group of talented Social Workers and Mental Health Counselors, creating an environment that encourages accountability, teamwork, and continuous professional growth. Build strong operational rhythms. Manage team schedules, coverage, and onboarding processes while driving performance management and skill development. Use data to drive impact. Leverage analytics and key performance indicators to identify trends, inform decisions, and lead improvements in service delivery. Champion clinical excellence. Ensure timely, high-quality completion of biopsychosocial assessments, individualized care plans, and social work interventions that reflect compassion and regulatory compliance. Streamline processes for consistency. Establish and refine workflows, policies, and procedures that ensure consistent, participant-centered care across multiple sites. Guide through complexity. Support high-acuity cases, crisis intervention, and transitions of care to safeguard participant well-being and stability. Serve as a trusted expert. Provide guidance on trauma-informed care, advanced care planning, grief support, and addressing social determinants of health. Lead by example in care delivery. Maintain a small participant caseload to stay closely connected to the day-to-day realities of social work practice—ensuring your leadership remains grounded, informed, and participant-centered. Uphold integrity through compliance. Ensure all practices meet CMS, DHCS, and PACE standards, maintaining the highest levels of ethical and regulatory accountability. Elevate quality and performance. Oversee EMR documentation for completeness and accuracy while leading audits, surveys, and corrective action planning to drive continuous quality improvement. Collaborate beyond boundaries. Partner with Nursing, Therapy, Enrollment, and Center Operations to ensure seamless, interdisciplinary care for every participant. Advocate for alignment and integration. Represent the Social Work function in organizational planning, operational readiness, and strategic growth initiatives. Steward resources wisely. Manage resource allocation and vendor partnerships related to social work services to support efficient and effective care delivery. Adapt and contribute. Perform other responsibilities as needed in support of organizational goals and participant-centered outcomes. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of SCAN’s Vision and Goals. Other duties as assigned. Qualifications and experience: Lead with professional credibility. Hold a Master’s degree in Social Work (MSW) from a CSWE-accredited program and an active California license as an LCSW —demonstrating the highest professional standards in your field. Bring depth and experience. Offer at least 5 years of progressive social work experience, including 3 or more years in a leadership or management capacity, ideally within healthcare, PACE, or senior-care environments. Understand complex populations. Possess deep expertise in supporting older adults, high-risk seniors, and individuals with complex medical, behavioral, and psychosocial needs. Think strategically and act decisively. Approach challenges with a solutions-oriented mindset—balancing long-term vision with the day-to-day operational realities of care delivery. Communicate with clarity and care. Exhibit outstanding verbal and written communication skills, fostering understanding and alignment among participants, families, and team members. Lead with empathy and fairness. Build trust through active listening, thoughtful feedback, and a people-first approach that balances compassion with accountability. Collaborate with impact. Thrive in cross-functional settings, forging strong partnerships with Nursing, Therapy, Operations, and Enrollment teams to ensure integrated participant care. Champion equity and inclusion. Demonstrate a deep commitment to advancing health equity and ensuring that all participants receive care that honors their individuality and dignity. Drive growth and innovation. Inspire continuous improvement by mentoring others, piloting new approaches, and modeling curiosity and adaptability. Stay mission-focused. Embody the values of service, respect, and excellence—bringing heart to leadership and meaning to your work each day. Maintain flexibility and readiness. Hold a valid California driver’s license and be willing to travel between sites as needed to support your team and participants. Onsite Schedule. This role is 100% onsite. You’ll lead your team and engage directly with participants and colleagues at our PACE center. Enjoy a consistent rhythm. Standard schedule is Monday through Friday , allowing for dependable structure while making space for meaningful daily connections. Tuberculosis Screening Policy To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available. What's in it for you? Base salary range: $106,200 to $153,705 per year An annual employee bonus program Medical, Dental, Vision coverage Generous paid-time-off (PTO) 11 paid holidays per year, plus 1 additional floating holiday Excellent 401(k) Retirement Saving Plan with employer match. Robust employee recognition program Robust Wellness Program Tuition reimbursement An opportunity to become part of a team that makes a difference to our members and our community every day! #LI-MM1