Benefits Administrator

Job description

As QE Solar continues to grow, we are seeking a detail-oriented and employee-focused Benefits Administrator to join our Human Resources team at our Springfield, New Jersey headquarters. THIS IS NOT A REMOTE ROLE. MUST LIVE WITH IN A COMMUTABLE DISTANCE TO SPRINGFIELD, NJ The Benefits Administrator will be responsible for supporting the day-to-day administration, coordination, and compliance of QE Solar’s employee benefits programs across multiple states and business divisions. This position plays a key role in ensuring employees receive accurate, timely, and consistent information regarding their benefits while maintaining efficient and compliant benefits processes. The ideal candidate will have experience administering employee benefits programs, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment. This role will work closely with Human Resources, Payroll, Finance, employees, and external benefits providers to deliver a positive employee experience. Key Responsibilities Benefits Administration & Enrollment Administer and support employee benefits programs, including medical, dental, vision, life insurance, disability, and retirement plans. Manage day-to-day benefits administration activities, including new hire enrollments, qualifying life events, employee changes, and terminations. Coordinate annual open enrollment activities, including employee communications, enrollment materials, system updates, and employee assistance. Maintain accurate employee benefits records within the company’s HRIS and benefits administration platforms. Review benefits elections and eligibility to ensure accurate enrollment and coverage. Coordinate with insurance carriers, brokers, and third-party administrators to resolve enrollment issues and coverage discrepancies. Assist employees with understanding benefit options, eligibility requirements, and enrollment procedures. Employee Support & Communication Serve as a primary point of contact for employee benefits questions and concerns. Provide clear and timely communication regarding benefits eligibility, coverage, deductions, and enrollment deadlines. Support new hire benefits orientation and onboarding activities. Develop and maintain employee-facing benefits resources, guides, and educational materials. Assist employees with benefits-related issues, including claims questions, coverage verification, and carrier coordination. Promote employee awareness and utilization of available benefits programs. Benefits Compliance & Leave Administration Support compliance with applicable federal and state benefits regulations, including ERISA, ACA, COBRA, HIPAA, and other relevant requirements. Coordinate COBRA administration and ensure timely communication with employees and third-party administrators. Assist with benefits-related reporting, audits, and required documentation. Support the administration and tracking of employee leaves of absence, including FMLA, state leave programs, and company leave policies. Coordinate with Human Resources and Payroll to ensure accurate benefits deductions and coverage continuation during employee leaves. Maintain confidential employee records and ensure appropriate handling of sensitive benefits information. Assist with annual benefits compliance activities, required notices, and regulatory reporting. Payroll, HRIS & Data Management Partner with Payroll to ensure accurate processing of employee benefit deductions, contributions, and adjustments. Conduct regular benefits reconciliations to identify and resolve discrepancies between payroll records, carrier invoices, and enrollment data. Maintain accurate benefits information within Rippling or other HRIS and benefits administration systems. Process benefits-related employee changes and ensure information is updated across applicable platforms. Generate reports related to enrollment, participation, eligibility, and benefits costs. Identify opportunities to streamline benefits administration processes and improve data accuracy. Vendor Management & Process Improvement Maintain positive working relationships with insurance carriers, benefits brokers, retirement plan providers, and third-party administrators. Assist with benefits renewals, plan changes, and annual program evaluations. Support the implementation of new benefits programs, policies, and administrative procedures. Collaborate with Human Resources leadership to identify opportunities to improve employee benefits communications and overall program effectiveness. Support special projects and additional HR initiatives as assigned. Qualifications Required Qualifications 2–4 years of experience in employee benefits administration, Human Resources, or a related function. Working knowledge of employee health and welfare benefits, including medical, dental, vision, life insurance, and retirement programs. Familiarity with benefits enrollment processes, eligibility requirements, and employee benefits deductions. General understanding of federal and state benefits regulations, including ACA, COBRA, HIPAA, and FMLA. Experience working with HRIS, benefits administration, or payroll platforms. Proficiency in Microsoft Office applications, particularly Excel. Strong attention to detail, organizational skills, and ability to manage competing priorities. Excellent interpersonal, communication, and customer service skills. Ability to maintain confidentiality and handle sensitive employee information. Ability to work a hybrid schedule based out of QE Solar’s Springfield, NJ headquarters. Preferred Qualifications Experience administering benefits for a multi-state employee population. Experience with Rippling or similar HRIS and benefits administration platforms. Experience supporting annual open enrollment and benefits renewals. Familiarity with 401(k) plan administration and retirement plan coordination. Experience with benefits invoice reconciliation and vendor management. Experience supporting leave of absence administration. Previous experience in renewable energy, construction, field services, or a multi-location organization. Associate’s or bachelor’s degree in Human Resources, Business Administration, or a related field. Professional certifications such as CEBS, SHRM-CP, or PHR are a plus. What We Offer QE Solar is committed to providing employees with a supportive work environment and opportunities for professional growth. Our benefits package includes: Competitive compensation based on experience. Medical, dental, and vision insurance. Paid time off and company holidays. 401(k) retirement savings plan with company matching, subject to eligibility. Professional development and career advancement opportunities. Collaborative and team-oriented work environment. Hybrid work flexibility based out of our Springfield, NJ headquarters. Opportunity to contribute to a growing organization within the renewable energy industry. QE Solar is committed to providing equal employment opportunities and reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and all applicable federal, state, and local laws. The physical and mental demands described below are representative of those required to successfully perform the essential functions of this position. This role is performed primarily in an on-site office environment, with occasional interaction with field operations as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. This position requires: Prolonged periods of sitting and working at a computer, including reviewing safety reports, incident data, and compliance documentation Frequent use of hands and fingers to operate a computer, keyboard, and standard office equipment Ability to communicate effectively, both verbally and in writing, including leading meetings and presenting safety initiatives Ability to analyze data, interpret safety regulations, and make informed decisions Occasional standing, walking, and movement within the office or facility Ability to collaborate with field teams and, at times, visit operational sites, which may involve exposure to outdoor environments and active job sites Ability to lift and carry items up to 15 pounds, if necessary Statement to all Third-Party Agencies and Similar Organizations: QE Solar accepts resumes only from contracted recruiting agencies with formal service agreements. Please do not send unsolicited resumes or outreach emails to our QE Solar employees, hiring managers, or team members without expressed consent or contract for services. QE Solar is not responsible for any fees or charges associated with unsolicited resumes or services. About QE Solar QE Solar is one of the nation's largest independent solar and BESS operations and maintenance providers, with over 15 years of operating experience. We manage 10 GW of solar and 7.5 GWh of BESS across 44 states, supporting asset owners with multi-hundred MW utility solar projects and large standalone BESS systems. We're pure-play O&M. That focus means our entire organization is built around one thing: keeping solar and storage assets running well. Our technicians carry broad OEM certifications, and our in-house capabilities span MV/HV electrical, vegetation management, engineering, and capital improvements, to streamline asset management for project owners.