Benefits Manager

Job description

Job Description: At Sparklight/Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. We are open to hiring remote if we find the right talent in any of the following states: AL, AK, AR, AZ, CO, DE, FL, GA, IA, ID, IL, IN, KS, LA, MD, ME, MO, MS, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, WI, WV, WY. Key Responsibilities Administer benefit programs and manage annual enrollment, plan changes, implementations, and vendor transitions. Configure and administer billing processes for employee benefit plans. Managing the flow of data, invoices, and payments between employers, insurance carriers, and plan participants. Monitor benefits interfaces, data feeds, and system outputs; proactively identify discrepancies, investigate root causes, and coordinate timely corrections. Perform audits and reconciliations to maintain accurate eligibility, enrollment, contribution, deduction, and vendor data. Ensure timely remittance of 401k contributions into the plan. Deposit funds within 3 to 5 business days. Resolve complex eligibility, enrollment, coverage, claims, contribution, and deduction issues. Interpret and apply ERISA, HIPAA, COBRA, ACA, Internal Revenue Code requirements, plan documents, contracts, and company policies. Experience filing Form 5500 electronically through the Department of Labor's EFAST2 system for Retirement and Welfare Benefit Plans, including Summary Annual Report (SAR) - Distributed annually. Monitor regulatory changes and translate requirements into processes, system updates, controls, notices, and communications. Complete required filings, disclosures, testing, audits, reconciliations, and compliance documentation. Identify compliance and operational risks and implement timely corrective actions. Review, negotiate, and manage benefit vendor contracts in partnership with Legal and Procurement, including fees, service levels, performance guarantees, renewal terms, and regulatory requirements. Monitor contractual obligations, vendor performance, and deliverables and address service or compliance issues. Analyze plan performance, utilization, cost, and operational effectiveness. Develop clear associate communications, procedures, training, and benefits resources. Lead benefits projects and process improvements with internal and external stakeholders. Qualifications Bachelor’s degree or an equivalent combination of education and relevant experience. Seven or more years of employee benefits administration experience. Strong knowledge of employee benefit regulations and demonstrated experience applying them in day-to-day operations. Experience managing benefits enrollments, system interfaces, data audits and reconciliations, plan implementations, compliance activities, vendor contracts, and complex benefits issues. Strong analytical, project-management, problem-solving, contract-management, and communication skills. Proficiency with Workday, benefits administration systems and Microsoft Office. Benefits: Cable One appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans – start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment Our Commitment: Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes: Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. #LI-LD1