Bilingual Administrative Coordinator

Job description

At **MedCare Pediatric**, we believe exceptional care starts with exceptional people. We provide personalized, one-on-one pediatric home health therapy and ABA services, partnering closely with families to help children reach their fullest potential. Our team is compassionate, collaborative, and committed to making a meaningful difference every day. We are seeking a **Bilingual Administrative Coordinator** to support our Pediatric Home Health Therapy department. In this role, you will coordinate patient admissions, manage documentation, communicate with families and therapists, and provide essential administrative support to ensure a seamless patient care experience. ### Responsibilities: - Coordinate patient intake, admissions, and therapy waitlist management. - Communicate with caregivers, therapists, physicians, and internal departments regarding scheduling, service updates, and patient care. - Prepare and process physician orders, authorizations, plans of care, DME requests, and other therapy documentation. - Verify insurance benefits and communicate information to appropriate departments. - Maintain accurate electronic patient records and document case communications. - Compile monthly reports, assist with chart audits, and support compliance and documentation requirements. - Manage front office duties, including answering phones, greeting visitors, processing mail, and opening/closing the office. - Serve as backup for the Client Services Coordinator, including processing physician orders, authorizations, and plans of care. - Assist leadership with special projects and other duties as assigned. ### Qualifications: **Required:** - Bilingual in English and Spanish - At least one year of office or administrative experience - Strong organizational, communication, and multitasking skills - Proficiency with Microsoft Office and general computer applications - Ability to work independently while providing excellent customer service - Available to work Monday–Friday, 8:30 AM–5:00 PM **Preferred:** - Bachelor's degree or equivalent education and experience - Experience in pediatric healthcare, home health, therapy services, medical office administration, or insurance verification ### Benefits: - Medical, Dental, Vision, Life, Short- and Long-Term Disability Insurance - Paid Time Off & Paid Holidays - 401(k) Retirement Plan - Employee Referral Bonus Program - Mentorship Program & Career Growth Opportunities ### Why Join Us? Join a compassionate team dedicated to helping children and families receive quality therapy services. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact every day.