Bilingual Customer Service & Sales Representative (Spanish/English) - 26

Job description

Are you bilingual in Spanish and English and passionate about helping customers find financial solutions? Join Sun Loan Company, a trusted financial services provider serving communities for over 30 years. As a Bilingual Loan Specialist, you'll build customer relationships, process loan applications, provide exceptional service, and help customers access the financial products they need. You'll also support branch operations and contribute to the growth and success of the office. What You'll Do: • Assist customers with loan applications and approvals • Build and maintain strong customer relationships • Promote loan products and additional services • Process payments and maintain accurate account records • Contact customers regarding payment arrangements and account status • Support daily branch operations and administrative tasks • Deliver outstanding customer service in both English and Spanish What We're Looking For: • Bilingual in Spanish and English • At least 1 year of customer service experience • Sales, collections, banking, retail, or finance experience is a plus • Strong communication and relationship-building skills • Detail-oriented with solid organizational skills • Basic computer and math skills • High School Diploma or GED preferred Why Join Sun Loan? • Competitive pay • Monthly bonus opportunities • Medical, dental, and vision insurance • Telehealth access • 401(k) with company match • Paid time off and holidays • On-demand pay • Paid training and career advancement opportunities • Monday - Thursday 8:30am - 5:30pm • Fridays 8:30am - 6:00pm • NO SUNDAYS! Work Authorization Notice Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship. This means: • Work Authorization Required: Candidates must already possess valid U.S. work authorization permitting employment with any employer. • No Visa Sponsorship Provided: Sun Loan is unable to sponsor employment visas (e.g., H-1B, O-1) or assume responsibility for transferring existing sponsorships. Sun Loan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. HP123