Bilingual Inside Sales BDR

Job description

Job Description: Bilingual Business Development Representative - Phoenix, AZ, and Coppell, TX At Pentair , you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions. We have an opportunity for a Bilingual Business Development Representative to join our pool sales teams in Phoenix and Coppell . You will act as the primary remote point of contact, ensuring customers receive prompt, knowledgeable assistance and value from their Pentair partnership. This role is ideal for a results-driven professional with a passion for problem-solving and building value-based relationships in a dynamic, remote-selling environment, ultimately driving revenue attainment and enhancing dealer loyalty. You will: Drive New Business Growth: Proactively identify and qualify new business opportunities by conducting targeted research and engaging prospects that fit Pentair's ideal customer profile with a specific focus on the unique needs and purchasing motivations of servicers. Re-engage and Reacquire Accounts: Identify and execute strategies to re-engage lost or dissatisfied accounts and prevent churn, acting as a trusted advisor who navigates challenging conversations to reinforce Pentair's commitment and value. Research and Identify Leads: Partner with marketing and product training teams to conduct market research, analyze industry trends, and leverage data to uncover high-potential leads and emerging opportunities. Develop Foundational Relationships: Initiate and cultivate initial trust and rapport with potential clients through personalized, multi-channel outreach (e.g., cold calls, targeted emails, social media engagement), demonstrating a deep understanding of their business challenges and objectives, especially for servicers who may be motivated by immediate benefits and specific programs. Qualify and Advance Opportunities: Guide early-stage conversations to uncover prospect needs and determine if they are qualified sales leads, ensuring that high-probability leads are prepared for the next stage of engagement, providing crucial feedback to Marketing on lead quality. Collaborate for Success: Act as a key liaison between Marketing and Sales teams, providing valuable market feedback on lead quality and prospect insights to help refine go-to-market strategy and messaging. Maintain CRM Excellence: Track all prospecting activities, lead statuses, and prospect interactions in Salesforce to ensure data integrity and provide clear visibility into pipeline performance, addressing current data integrity issues. Key Qualifications: Bilingual required (English/Spanish) 1-3+ years of experience in a business development, inside sales, or similar lead generation role, preferably in a B2B environment. Demonstrated ability to consistently meet or exceed activity and opportunity-generation targets. Exceptional verbal and written communication skills, with the ability to craft compelling, personalized outreach messages and handle initial customer interactions effectively, demonstrating active listening and empathy. A high level of resilience, a competitive nature, and the ability to handle rejection with a positive, growth-oriented mindset. Strong organizational and time-management skills, with the ability to manage a high volume of outbound activity and prioritize high-potential leads. Proven ability to negotiate effectively to reacquire lost business and entice switches from competitors. Preferred Qualifications: Bachelor’s degree in Business, Marketing, or a related field. Proficiency with CRM software (e.g., Salesforce) and sales engagement platforms, with experience in data analysis for lead prioritization. Experience researching companies and contacts to drive outreach. A foundational understanding of the pool and spa industry, its key challenges, and Pentair's product portfolio, with a specific appreciation for servicer needs. Shift/Hours: Between 7am-7pm (shift determined by the region being supported) Ability to work overtime when needed. Compensation: The hourly pay for this role is $32.00 – $35.00/hour, DOE . Opportunity for a rate increase after you are proficient in certain skills and have fulfilled training. Actual pay may vary depending on factors including but not limited to achievements, skills, and experience. This position is also eligible for other forms of compensation such as an annual bonus (paid out quarterly). Benefits: As part of our comprehensive benefits packages, Pentair provides the following benefits plans and programs to eligible employees: Paid holidays Paid vacation Paid sick time Medical, Dental, and Vision Insurance 401(k) Up to 5% 401K match starting day one of employment Health savings account Life insurance Paid time off Parental leave Caregiver leave Prescription drug insurance Tuition reimbursement Equal Opportunity Employer Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.