Bilingual Sales Agent

Job description

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Job Duties & Responsibilities: As a Professional Sales Representative, you will gather information from prospective policyholders, prepare rate quotes and help our customers select the insurance policy that's best for them. As a Sales Representative, you will: * Handle inbound calls for sales * Help customers that come into the office for sales. * Be an expert on GEICO products and benefits and use that expertise to close sales * Gather information from prospective policyholders * Help our customers select the insurance policy that's best for them * Identify customer's needs and answer all of their questions * Prepare high-quality rate quotes and close the sale * Provide solutions that help make it easy for customers to buy a GEICO policy * Empathize with the customer and overcome objections * Follow-up with interested or eligible customers who did not buy on their first contact * Provide guidance on additional product lines that best protect our customers. As a Customer Service Representative, you will: * Resolve customer inquiries, explain insurance coverage and make changes to policies * Handle inbound calls for service * Help customers that come into the office for service * Work with the customer to ensure they are properly insured * Take calls and handle each request to ensure customers are satisfied on the first call * Sell additional insurance products to fill gaps on our customer's policy * Navigate our internal computer system to look up customer information and update policies * Do whatever it takes to delight our customers Candidate Qualifications: *Active General Lines Property and Casualty Agent license for Texas preferred * High school diploma or equivalent * Prior customer service experience preferred * Demonstrated job stability * Effective verbal and written communication skills * Bilingual Spanish/English * Excellent computer and multi-tasking skills * High level of dependability * Ability to gather accurate information * Must be comfortable working in an office environment