Bilingual Virtual Events Producer - Webinars & Executive Programs (English & Arabic)

Job description

Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you! The opportunity The Virtual Events Producer (Webinars & Executive Programs ) assists the HBP Impact, Enterprise organization in producing and executing live virtual events via webinar and videoconference to a portfolio of clients on an event-by-event basis. The ideal candidate has high energy, is customer service oriented, experienced with virtual meeting technologies, detail-oriented, and able to balance competing priorities. The Virtual Events Producer is expected to be highly professional, confident, and be able to establish and build trust quickly. A successful Virtual Events Producer will be expected to lead conversations with high level clients and stakeholders to effectively test all elements of an event and keep the team on time. The Virtual Events Producer will be required to partner with clients, facilitators, moderators, thought leaders, and peers in preparation, during and post-event. This is a contract position where hours are variable depending on volume and scheduling of client events. Client events are held throughout as well as before and after normal business hours, however generally not on weekends. What you'll do Provide 360º assistance for all virtual live events including set up, delivery, recording, wrap-up, and reporting for selected client engagements Provide advance and real-time support to clients, facilitators, guest speakers, and participants in producing first-class learner experiences for clients Troubleshoot and resolve technical, scheduling, and content issues in real-time Create, deploy, and report on in-event polls Anticipate and resolve technology issues during the prep of any event and inform clients, facilitators, and thought leaders of any necessary changes Should ad-hoc issues occur, confidently inform stakeholders of these while simultaneously attempting to address these What you’ll bring Proven track record of 5-7 years in a virtual producer role Fluent in English & Arabic Flexibility to work in EMEA aligned business hours Proficiency in Webex, Zoom, and MS Teams Proven success working in a team environment and in balancing multiple priorities Proficiency with MS Office suite, including PowerPoint, Word, Excel, and Outlook Experience with Smartsheet Executive presence High level of attention to detail and a proactive approach to anticipate problems before they occur Effective communication skills in virtual meetings and in writing Ability to work cross-culturally and with global audiences An entrepreneurial mindset and be self-motivated You’ll stand out if you have Fluency in one or more of the following languages (desired): French, Spanish, Portuguese Availability to work flexible hours to accommodate various time zones (AMER; EMEA; APAC) What you’ll need (technological requirements) Working laptop with 4 GB RAM, minimum of Intel Core i5 processor or equivalent (no Chromebooks) Reliable (minimum of 20-30 MB down/10 MB up) internet connection (wired ethernet preferred) Headset with mic Two monitors Minimalist background with good lighting. Virtual backgrounds acceptable. This is a freelance, contract-based role. Candidates must be legally authorized to work on a freelance basis in the UAE. Visa sponsorship is not available for this position. What we offer As a mission-driven global company, Harvard Business Publishing is committed to fostering a culture of inclusion, trust, and engagement where everyone is welcome, valued, respected, and feels they belong. In addition to a competitive compensation and benefits package, we offer meaningful programs focused on career development and employee wellness, such as education reimbursement and early-release Summer Fridays! HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.