Billing and Collections Specialist

Job description

## **Billing and Collections Specialist (located in Southern CA)** **Employment Type:** Full-time, On-site (Irvine, CA) **Compensation:** $26-33 per hour (based on experience) ### About Understood Care Understood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults. We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies. Each client is paired with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human. ### Position Overview Understood Care is seeking a detail-oriented and results-driven Billing and Collections Specialist. This role will focus primarily on billing operations, claims follow-up, and collections to ensure accurate and timely reimbursement. The ideal candidate is organized, proactive, and experienced in managing billing workflows and resolving outstanding balances efficiently. ### Key Responsibilities **Billing & Claims Management** - Focus primarily on payment posting, paper denials and A/R - Submit and track claims accurately and in a timely manner - Monitor claim status and proactively follow up on unpaid or denied claims - Identify billing discrepancies and support resolution efforts - Ensure accurate documentation and compliance with payer requirements **Collections & Reimbursement** - Manage accounts receivable and follow up on outstanding balances - Communicate with payers regarding claim status and payment issues - Support reconciliation of payments and remittance posting - Track and report on billing and collections progress as needed **Administrative Support** - Maintain organized billing records and documentation - Collaborate with internal teams to ensure accurate provider and patient data - Support process improvements to strengthen billing workflows ### Qualifications - **5 years of experience** in healthcare billing and collections - Strong understanding of working with in house built systems - Familiarity with payer portals and claims management processes - Strong attention to detail and organizational skills - Ability to manage multiple deadlines independently - Excellent written and verbal communication skills - Experience with healthcare administration systems is a plus ### What We Offer - Competitive hourly pay ($26-$33/hour) - Full-Time position in office in Irvine, CA - Collaborative and mission-driven team environment ---