Billing and Revenue Specialist

Job description

**Get to Know SwiftConnect** At SwiftConnect, we are the trailblazers in the realm of connected access enablement. Our passion lies in crafting seamless and elegant interactions for our customers , ensuring their users digital pass is always at fingertips – be it on their phone, watch, or anywhere it needs to be. We specialize in powering the next generation of connected access experiences, serving the needs of commercial real estate owners and enterprises spanning various leading industries. Our cutting-edge platform seamlessly integrates with existing mobile platforms, credential technologies, and business systems delivering authorized access to everything, everywhere, all through a centralized access management system. At the heart of our mission is the desire to connect people with the right place at the right time. Behind our cutting-edge solutions, you’ll find a tech-savvy team relentlessly driven by the company’s mission. We’re problem-solvers with unshakable grit and an entrepreneurial mindset that keeps us ahead of the curve. When you step into the world of SwiftConnect, you’re not just applying for a job; you’re seizing the opportunity to redefine the future by helping people navigate their world better. ### **About the Role** Reporting to the Revenue Manager, you will own end-to-end billing and revenue recognition for one of our core business lines (commercial real estate or enterprise), working in parallel with a staff accountant who covers the other. As we scale and onboard new business divisions, this role has real opportunity to grow into a revenue manager or collections lead function.This is a hands-on, high-ownership role in a lean team. Month-end and beginning-of-month are the busiest periods. In return, you will have visibility into the full revenue cycle of a growing SaaS business, direct exposure to a NetSuite implementation currently underway, and a team that invests in your development. ### **Key responsibilities** - Prepare, review, and issue customer invoices in accordance with contract terms and billing schedules, including reading and interpreting contracts to determine what needs to be invoiced and when. - Verify accuracy of billing data to ensure compliance with approved pricing and deliverables, including validating that what comes in from Salesforce reflects contractual obligations before invoicing out. - Perform revenue reconciliations including month-end comparisons of billed and recognized revenue, including maintaining and reconciling deferred revenue schedules and spreading multi-line invoices across the appropriate recognition periods. - Investigate and resolve discrepancies between billing schedules, revenue reports, and accounting records. - Maintain and update billing schedules, trackers, and related documentation. - Identify and correct missing, inaccurate, or duplicate billings. - Perform collections tasks, coordinate with and support the sales team by providing invoice copies, documentation, and clarification for outstanding accounts. - Coordinate with internal departments (sales operations, customer success, procurement, etc.) to resolve billing and revenue-related inquiries. - Provide necessary documentation during internal and external audits. - Maintain organized financial records in accordance with company policies and audit requirements. - Participate in the NetSuite implementation and user testing as we transition away from manual deferred revenue tracking; go-live is targeted for August 2026. - Perform additional finance and accounting duties as assigned. ### **Required Qualifications** - Bachelor’s degree in accounting, finance, business administration, or a related field (preferred). - 2-4 years of professional experience in billing, revenue assurance, accounts receivable, or a related finance function. - Proficiency in Microsoft Excel (formulas, pivot tables, data validation). - Experience with ERP or invoicing systems such as NetSuite, or equivalent (preferred). - Experience with SalesForce - Knowledge of basic accounting principles and revenue recognition concepts. ### **Key Competencies** - Strong attention to detail and high level of accuracy. - Excellent organizational and documentation skills. - Solid analytical and problem-solving skills. - Strong written and verbal communication skills. - Ability to manage multiple priorities and meet strict deadlines. - Demonstrates integrity, reliability, and a high level of professionalism. - Ability to work both independently and collaboratively with cross-functional teams. ### **Key Skills** Ability to “own” billing, revenue recognition, and reporting for a SaaS business unit spanning multiple countries and currencies. ### **Other details** - Location: East-Coast United States, remote - Work type: Full-time - Occasional travel required, approximately once or twice a year for company-wide gatherings