Billing Assistant (with Portuguese) - HQ

Job description

Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description YOUR MISSION We are looking for a world class and experienced customer service and billing professional to join the Order to Cash team within our Global Finance Operations Department in our HQ. As an O2C Billing Assistant, you will have full responsibility for the complete billing cycle for designated portfolios of accounts. THE JOURNEY Generate invoices and payments accurately in a timely manner. Process credit and debit adjustments, as necessary. Update and maintain billing records and master data when applicable. Ensure quality of accounting data by monitoring and implementing control checks. Collaborate closely and proactively with other departments & local teams; Resolve all billing and payment related inquiries within established SLAs. Maintain and update billing documentation thoroughly and accurately, in accordance with department guidelines. Monitor and manage accounts receivable balances, including payment application and follow-up on overdue invoices. Establish effective back-up support processes (cross-training and knowledge transfer) to ensure seamless support for all portfolio matters; ensure adequate coverage when out of office. Assist with reconciliations & support month-end-closing. Assist in the identification of process improvements. Other duties as assigned. Qualifications WHAT YOU WILL BRING TO THE RIDE Minimum 2 years’ experience in billings and/or Accounts Receivable. Excellent English communication skills required. Portuguese as a strong nice to have. Minimum 1 year experience in Accounting. Eye for detail and accuracy are imperative. Highly organized and able to multiple tasks in a fast-paced environment. Ability to work effectively under pressure and deadlines. Ability to develop in a multicultural environment; a true team player. Excellent organizational skills. Analytical and problem-solving skills. Display initiative, proactive and adaptable Hands-on experience with a world-class ERP system—SAP experience is a plus. Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. We believe driven talent deserves: 💪 Top-notch private health insurance to keep you at your peak. 🍔 Monthly Glovo credit to satisfy your cravings! 💳 Discounts on transportation, food, and even kindergarten expenses. 🏊 Discounted gym memberships to keep you energized. 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! 🧠 Online therapy and wellbeing benefits to ensure your mental well-being. Additional Information