Billing & Pricing Operations Analyst

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Who we are: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. We are currently seeking a highly analytical and detail-oriented professional to join our Billing & Pricing Operations team. This role is responsible for managing billing processes, pricing analysis, reconciliations, vendor coordination, and reporting. The position plays a key role in ensuring financial accuracy, driving operational efficiencies, and enabling data-driven decision-making across global operations. What you will do: Manage billing, pricing, and reconciliations with high accuracy and compliance Analyze vendor pricing, contracts, and financial data to resolve discrepancies Collaborate with vendors, stakeholders, and cross-functional teams to ensure smooth operations Own high-priority and complex vendor/reseller issues and drive resolution Maintain data integrity across systems, regions, and stakeholders Support pricing decisions, validations, and approvals Generate scheduled and ad-hoc reports across multiple regions Leverage advanced Excel, reporting tools, and automation for data analysis Build dashboards, templates, and reporting solutions Analysis of large datasets and provide data comprehension Translate business requirements into actionable insights and reporting outputs Identify operational risks, inefficiencies, and improvement opportunities Drive automation and continuous improvement initiatives Participate in cross-functional projects to improve productivity and service quality Investigate and resolve escalated issues through detailed analysis Collaborate with global teams to ensure timely resolution of business-impacting issues Maintain process documentation and ensure adherence to SOPs Provide guidance, training, and onboarding support to team members Act as a key point of contact for process-related queries What you will bring: Bachelor’s degree in Finance , Business, Analytics, or related field 3 – 5+ years of experience in billing, pricing, financial operations, or reporting Advanced Excel skills (pivot tables, formulas, macros) Strong analytical, problem-solving, and stakeholder management skills Experience with reconciliations, financial data, and vendor operations SQL, Python, and data analysis capabilities are considered a plus Power BI or similar BI/visualization tools Experience with automation tools (Power Automate, VBA, RPA tools like UiPath) Exposure to AI/ML or intelligent automation in reporting/operations Experience in Cloud Products and Vendors – Billing and Pricing Experience with CRM, ERP, or financial systems Strong attention to detail and accuracy Collaboration and stakeholder engagement What we have for you: Competitive salary & Bonus system? – Yes, of course! Additional health insurance? – A very good one, by the way. Food vouchers & Transport Allowance? – Absolutely! Well-being Program & Multisport card? – We care about our health, so yes! Referral and baby bonus? – No doubt about it. Paid holiday days increasing in time? – Of course. Company discounts, that are actually usable? – You bet! Language courses? – Yes, you can easily upgrade your work language with us! Free access to an online learning platform? – Yes, yes, yes. Many trainings and academies, including opportunity for ACCA certification? – Obviously. Great career growth and development opportunities? – Let’s see… Yes! Hybrid type of work? – Absolutely! Recognition awards? – Of course. Trending social media accounts (TikTok, Instagram, Facebook etc.)? – go and check for yourself Modern office space with free coffee and hot beverages? – And the coffee is actually good! Interested? We thought so – apply now! *Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro. #LI-Hybrid #LI-VA1 #IngramMicroBulgaria