Billing Senior Associate

Job description

Overview BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated entities, have operations in North America, South America, Europe, Asia, and Australia. BTVK Advisory’s ultimate parent entity, Baker Tilly US, LLP, is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. To be added to all ET through Experienced requisitions Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Responsibilities • Serve as a subject matter expert on one or more of the core departmental functions; use advanced knowledge of business processes and systems to advise customers on the impacts of accounting transactions and to solve complex problems • Handle day-to-day operations of the team, including escalations and workload distribution to ensure service levels are met. • Provide guidance and training to junior members of the team. • Exercise discretion and sound independent judgment when applying knowledge of principles, practices, and procedures to solve problems and understand/meet the needs of internal customers. • Investigate and solve complex problems; identify root causes of problems and suggest process improvements. • Identify best practices and suggest improvement ideas to increase efficiency. Deliver a superior level of prompt, knowledgeable, and professional service. • Effectively communicate with internal and external clients at all levels; develop relationships, build rapport, and effectively interact with partners, vendors and internal customers. • Model use of business rules and procedures to ensure high quality results are delivered. • Execute and contribute to the firm’s accounting strategy. Qualifications • Bachelor’s degree or equivalent experience required, emphasis in accounting, finance, or a business-related field preferred • Minimum of 3+ years related experience required; experience in accounting preferred, experience in a professional services environment preferred. • Experience with Workday is mandatory. • Proven commitment to providing exceptional client service. Ability to effectively research and understand problems, think critically, and identify creative solutions. • Strong verbal and written communication skills including the ability to articulate complex issues. • Executes effectively in a high-volume environment by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress towards goals while maintaining quality standards • Ability to independently handle sensitive situations and exercise good business judgment. • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, and SharePoint). Beginning to intermediate proficiency in accounting systems.