Billing Specialist

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. MPAXX is looking for a Billing Specialist to join our growing team. IMPAXX is a Medicare compliance company supporting the Property/Casualty industry, with a focus on workers’ compensation and liability claim settlements involving bodily injury. We provide nationwide settlement and compliance solutions designed to help clients resolve claims more efficiently, maintain compliance, and manage settlement costs. Core services include Medicare Set-Aside arrangements, MSA administration, lien resolution, structured settlements, and Mandatory Insurer Reporting. The Billing Specialist prepares and processes customer invoices for completed services, reviews billing information for accuracy, maintains supporting documentation, resolves billing discrepancies, and assists with related accounting and clerical functions. The position has no direct reports and requires no travel or driving for business. Responsibilities include but are not limited to: Prepare and process customer invoices accurately and within established deadlines. Review customer information, service details, rates, and supporting documentation before issuing invoices. Distribute invoices and completed reports according to customer requirements. Research and resolve billing discrepancies, rejected invoices, and customer questions. Process credit memos, rebills, and billing adjustments with appropriate documentation and approval. Maintain accurate billing records and organized supporting documentation. Assist with billing reconciliations, month-end close activities, and management reports. Collaborate with Accounting, Operations, and customer-facing teams to resolve billing issues. Identify recurring billing issues and recommend process improvements. Perform other duties as assigned. Qualifications High school diploma or G.E.D. certificate. Two years of billing, accounts receivable, or accounting experience, or an equivalent combination of education and experience. Strong attention to detail and accuracy, including proficiency with alphabetic and numeric data entry. Strong written and oral communication skills. Ability to calculate figures, research discrepancies, identify causes, and follow issues through resolution. Strong working knowledge of Microsoft Word and Excel. Ability to prioritize work, manage deadlines, and use time efficiently. Ability to communicate billing and numerical information clearly and professionally to customers and teammates at all levels of the organization. Ability to maintain confidentiality and handle customer and company information responsibly. Speech and hearing sufficient for in-person and telephone communication for seven to eight hours per day. Vision sufficient to use computer monitors for seven to eight hours per day. Manual dexterity and upper-body range of motion sufficient to use a keyboard, mouse, and telephone for seven to eight hours per day. Ability to sit and/or stand at a workstation for seven to eight hours per day. Ability to work in an office environment with low to moderate noise levels and manage a moderate level of job-related stress. Preferred Qualifications Associate degree in Accounting, Finance, Business, or a related field. Experience with Workday Financials and MyConnect. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.