Biometrics and PV Business Support Manager

Who we are We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way. Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit. Why Worldwide We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us! What the Biometrics and PV Business Support Manager does at Worldwide You will be responsible for the oversight and co-ordination of all Business Development activities within the Biometrics and Pharmacovigilance department, including but not limited to bids and proposals, response to RFI’s and monitoring and co-ordination of change orders. What you will do Have oversight of and maintain and track all active bids and proposals across the department Have oversight of and co-ordinate, monitor and track all change orders within the department Triage proposals /budgets based on requirement for SME input. In first instance develop triage criteria with the SMEs. For proposal/budgets not requiring SME input develop budgets according to agreed standards and similarly develop proposal text based on standards. For proposals/budgets requiring SME input develop draft budgets and proposal text for review. Respond to RFPs and RFIs, develop bids and proposals, statements of work, presentations, and other materials that support the Biometrics and PV input into Business Development activities Work with Account Directors, operational teams and 3rd party vendors to integrate solutions into complete proposals and statements of work. Identify trends in proposals that may require a change in departmental strategy. Proofread, edit, rewrite, and revise documents to ensure readability and consistency of message and tone. Meet proposal deadlines by establishing priorities and target dates for information gathering, writing, reviews and approvals. Work with subject matter experts to gather information and customize content. Respond to routine and non-routine enquiries in a timely and professional manner. Obtain assistance to resolve complex enquiries, in order to discuss and learn. Provide budget tool and proposal training and mentoring for Biometrics & PV colleagues as required. Maintain standard proposal and bid defense slides for Biometrics and PV. Maintain departmental RFI Library Other duties as requested or assigned by supervisor. Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive. What you bring to the role Sound understanding of Biometrics and PV operations. Strong planning, managing, monitoring, scheduling, and critiquing skills Excellent written and verbal communication skills to clearly and concisely present information Strong interpersonal skills to work in a dynamic team with a variety of personnel in a fast-paced, deadline oriented environment Excellent ability to handle multiple short-term assignments and project deliverables with strict deadlines in a constantly changing environment Ability to exercise sound judgment and make decisions independently Excellent self-motivation skills Proficiency in all MS-Office applications including Microsoft Word and a high level of Excel Ability to train other personnel Your experience Minimum 5 years’ experience in CRO operations involving one of Data Management, Biostatistics or PV Bachelor's Degree required (prefer degree in Life Sciences, Communications, Journalism or Marketing). Experience drafting bids and proposals in a CRO environment, or in pharma/biotech outsourcing preferred Knowledge of the CRO/Pharmaceutical industry, knowledge of sales support activities as well as a strong understanding of study design, project management, and operational requirements for successful study implementation. Ability to advise and interact with all levels of management Ability to demonstrate excellent analytical and mathematical skills Promotion to the next level is not automatic based on years of experience. Personnel are evaluated on proven competency, level of responsibility, and ability to work independently. We love knowing that someone is going to have a better life because of the work we do. To view our other roles, check out our careers page at Discover a world of difference at Worldwide ! For more information on Worldwide, visit or connect with us on LinkedIn . Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law .