Body Shop Estimator-Park Place Bodywerks Dallas

Job description

About Asbury Park Place Dealerships is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report. At Park Place Dealerships, our goal is to ensure an "extraordinary experience" for our clients. We believe our Members (employees) deserve this as well. Everyone on our staff is a Park Place advocate who shares our passion and values. Our ideal candidates are confident, passionate people looking to grow and succeed with one of the most successful organizations in Dallas/Fort Worth. The purpose of the Estimator position is to ensure an extraordinary client experience while creating client advocates. To act as a liaison between the client and the body shop and to estimate the cost of repairing clients damaged vehicle. • Must be able to drive and operate vehicle • Greet clients and educate them on the repair process • Examine damaged vehicles for dents, scratches, broken glass, and other damage requiring repair, replacement, or repainting, for related and unrelated accident damage • Examine interior for evidence of fire, water, or other damage • Determine feasibility of repair or replacement of parts, such as bumpers, fenders, and doors Estimates cost of mechanical, electrical, or other repairs • Compute cost of replacement parts and labor to restore vehicle to condition specified by client Prepares and explains itemized estimate to clients • Prepare a work order for each vehicle • Obtain required signatures and authorizations for repairs • Negotiate with the insurance company on repair claim costs • Schedule and coordinates repairs with technicians • Notify the client when repairs are completed and the vehicle is ready for delivery • Keep clients informed of progress every other day • Order parts on repairs, in cooperation with technicians • Review supplemental damage with technicians and insurance adjusters • Oversee vehicle repair throughout the repair process • Keeps client informed of repair status with updates given at client’s request • Quality inspect the vehicle following repairs to verify that repairs have been done properly Handles telephone calls regarding vehicle status • Update Body Shop Manager daily on car status • Allocate the work to the body and paint techs on a fair basis and in such a manner to ensure a smooth flow of work to each technician • Know and understand the Client Concern Resolution (CCR) process and use the program to achieve client satisfaction • Know and understand the Park Place Privacy and Information Security Policies, and adhere to the requirements • Attend weekly department meetings • High school diploma or equivalent • Must be at least eighteen years of age • Must have a valid driver’s license and meet company MVR policy requirements Pay and Recognition: • Weekly pay • Paid holidays & paid time off • Paid training • Stock Awards(select management and front-line team member’s eligible!) Insurance / Retirement: • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans • Up to 12 weeks paid pregnancy leave (disability leave) • Health savings • Flex spending accounts (tax free) • Short-term and Long-term disability plans • Life Insurance (Whole Life and Term) • 401k with company match Learning, Tuition Assistance and Career Development: • Digital career path tool to assist with career development • Continuous training through Asbury's Internal Learning Management System • Professional growth and development opportunities Additional advantages: • Student loan relief resources • Employee assistance program • Employee discounts on vehicle purchases, parts and service repairs • Scholarship awards • Opportunities to join our community service initiatives • Aggressive Employee referral program with bonus opportunities • Must be able to pass pre-employment screenings (background and drug test) INDSERVICEDFW Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.