Body Shop Estimator - Toyota Surrey

Job description

We have a great career opportunity for you to join Jim Pattison Toyota Surrey as a Bodyshop Estimator. If you are a personable, thoughtful and tech-savvy individual who strives to achieve excellence in customer satisfaction, this position is for you! Schedule: This is a full-time, permanent role of 40 hours per week. The regularly scheduled hours will be from Monday to Friday. Pay Range: $70,000 - $80,000 per annum, depending on experience. This role reports to the Body Shop Manager of the dealership. About Us A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands. Customer satisfaction is our priority, and it’s accomplished through the strength of our employees. Learn more about us here: A Day in the Life As a Collision Repair Estimator, you'll be the primary point of contact for customers throughout the repair process, helping deliver an outstanding customer experience from initial inspection to vehicle delivery. Your day begins by greeting customers, inspecting damaged vehicles, documenting damage, and preparing accurate repair estimates using industry-standard estimating software. You'll communicate regularly with customers, insurance adjusters, technicians, and parts personnel to ensure repairs are properly authorized, parts are available, and work progresses efficiently. As repairs move forward, you'll review supplements, update estimates when additional damage is discovered, and keep customers informed about repair timelines. Throughout the day, you'll participate in production meetings, coordinate with the repair team to maintain workflow, and help achieve key performance indicators related to cycle time, estimate accuracy, and customer satisfaction. By maintaining detailed documentation, following OEM repair procedures, and ensuring every estimate is complete and accurate, you'll play a vital role in delivering safe, high-quality repairs while creating a positive experience for every customer. What We're Looking For • High school diploma or equivalent; post-secondary automotive training is an asset. • Minimum 2-5 years of experience in a collision repair estimating or automotive body repair is preferred. • Valid BC driver's license. • Experience with OEM repair procedures, and insurance policies. • Proficient with programs such as Mitchell UltraMate, Mitchell Connect, Mitchell Tech Advisor, etc. • Strong understanding of collision repair procedures, vehicle construction, and repair techniques. • Communicate and negotiate with insurance claims appraisers. • Ability to work well in a team and on own initiative. • Ability to multi-task and keep organized in a timely manner. • Detail-oriented and accurate in all work and communication. • A positive can-do attitude! • Physical requirements ▪ Ability to walk through the shop and inspect vehicles. ▪ Ability to stand for extended periods. ▪ Occasionally lift up to 25 lbs. ▪ Ability to work in both office and shop environments. What We Offer • Competitive compensation plans. • Unlimited opportunities for growth and development. • Manufacturer training is provided. • Professional development with various vendors and products. • State-of-the-art amenities. • Flexible schedules. • Exclusive access to vendor promotions, offers and purchase programs. • Recognition and rewards program. • Comprehensive benefits package including: Healthcare, Dentalcare, Life Insurance, AD&D, Global Medical Assistance, Short-Term and Long-Term Disability, and more! • Amazing colleagues, great working environment, and a team building culture! How to Apply If this sounds like a great fit, please apply with your resume today! Visit our Careers Page to explore more opportunities: This role requires successful candidates to submit a satisfactory Driver’s Abstract from ICBC. We thank all applicants for their interest; however, only those selected for interviews will be contacted. We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at .