Borsa Italiana- Technical Account Management

Are you ready to shape the future of capital markets? We are looking for a Technical Account Manager to join the Client Services & Membership team. The position will be based in Milan, Italy, and start October 2026. You will report to the Head of Technical Account Management. Gross Annual Salary starting from 36.000 euro CCNL Credito You will primarily be responsible for: Providing specialist business support and consultancy to Euronext customers, ensuring high satisfaction and adopting a client-focused approach Managing client relationships, communications and external documentation, acting as a point of reference for operational and technology topics Executing trainings, demos and webinars to present Euronext products, services and projects to customers, and ensuring client readiness for new or updated services Collaborating with other divisions and departments to ensure customer satisfaction and completion of assigned tasks Participating in change projects impacting clients, ensuring activities are controlled and completed on time with a high level of quality Collecting and elaborating client feedback, supporting the analysis and implementation of new customer and business requirements Your profile: Degree in Engineering, Information Technology, Economics, Finance or Business Administration Interest in information technology and the financial sector Fluency in both spoken and written English Strong organisational and analytical skills Good knowledge of Microsoft Office (Word, PowerPoint, Excel) Excellent team working attitude Very good communication skills Entrepreneurial attitude, strong motivation and enthusiasm Customer and result oriented mindset Creativity and flexibility to travel One to three years of experience in a client-facing or technical support role is preferred Join a company where market infrastructure is built on innovation — and where every innovation starts with a bold mind asking, “What’s next?”. At Euronext, we believe change is a starting point, not an obstacle. We look for people who see growth opportunities, think long term, and want to help shape capital markets for future generations. Working with us means: Being part of a European, international and diverse team – Collaborate across borders with talented colleagues connected by a shared ambition and purpose. Learning as you grow – Develop your skills through continuous learning, real responsibilities and flexible career paths that evolve with you. Having an impact – Contribute to projects that matter, in an agile and dynamic environment where your ideas help drive progress. Driving sustainability – Play an active role in building transparent, responsible and sustainable capital markets for the long term. Together, we don’t just support markets — we help shape their future. Apply by submitting a CV in English The Client Services & Membership team oversees customer relationship management, support and membership processes within Euronext’s COO division. The Technical Account Management team provides specialist business support and consultancy to customers, leads change projects impacting clients, manages communications and documentation, and acts as a reference point for operational and technology topics. The team organises webinars and client events to present Euronext products and services, ensuring client readiness and satisfaction. Join Euronext – Shape capital markets for future generations Euronext is the leading European capital market covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody, to solutions for issuers and investors. We operate seven national stock exchanges, handling 25% of European lit equity trading. Our products include equities, FX, ETFs, bonds, derivatives, commodities and indices. Euronext also provides clearing and settlement services through Euronext Clearing and our network of Euronext Securities CSDs. In addition, Euronext runs MTS, one of Europe’s leading electronic fixed income trading markets, and Nord Pool, the European power market. The company has a diverse domestic and international client base. Find out more about us at: W e are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect. Additional Information This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.