Bottle Server - Open Aera

Job description

Under the direction of the Front of House Management Team, Bottle Servers are responsible for delivering a high-energy, VIP-level service experience. This role goes beyond traditional table service—Bottle Servers are expected to drive sales, engage with guests, and contribute to the upbeat, party-style atmosphere that defines Open Aera. PRIMARY DUTIES & RESPONSIBILITIES Create a fun, engaging, and memorable guest experience while maintaining professional and polished service Promote and sell bottle service and premium beverages with confidence and product knowledge Maintain a strong presence on the floor, proactively checking in with guests and responding quickly to requests Ensure accuracy when entering orders into the POS system Monitor beverage quality, presentation, and table setup to meet brand standards Maintain cleanliness and organization of your section and service areas throughout the shift Follow all food safety, alcohol service, and venue policies at all times Be attentive to guest needs, including special requests and allergies Complete opening, closing, and side duties efficiently and safely Perform other duties as assigned Minimum 2 years of serving or bottle service experience in a high-volume, nightlife, or lounge environment Smart Serve certification required Ability to work late-night shifts, weekends, and holidays based on business needs Strong sales ability and comfort working with high-value transactions Confident, outgoing personality with excellent interpersonal skills Ability to stay composed and professional in loud, crowded, fast-paced settings Strong organizational and multitasking skills High attention to detail and presentation Solid knowledge of spirits, champagne, and premium beverage service considered an asset This is a current vacancy. Wage: $17.60 + shared gratuities AI Disclosure To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate. Accessibility & Accommodation Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner. Equity, Diversity & Inclusion We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate. Located on the 39th floor of The Well, perched atop Aera restaurant, Open Aera is a rooftop destination where elevated dining meets high-energy nightlife. From sun-soaked day parties to golden hour cocktails and late-night celebrations, Open Aera is known for its vibrant crowd, high-energy atmosphere, and unforgettable city views. Our bottle service experience is at the heart of the party. We’re looking for confident, outgoing professionals who thrive in a fast-paced, guest-focused environment and know how to read a room, build energy, and create unforgettable nights. What's in it for you? Gratuity Sharing Discounted gym membership Employee Assistance Program 50% Dining Discount for all O&B locations for you and up to 3 guests Employee Referral Program Training and development opportunities Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage Oliver & Bonacini is one of Canada’s leading hospitality groups, with restaurants, event spaces, food halls and catering operations across Alberta, Ontario and Quebec, offering strong opportunities for growth and internal career movement.