Boutique Beauty Advisor| South Coast Plaza

Job description

Company Description Born/Co-founded in 2009, Maison Francis Kurkdjian is a luxury fragrance house that carries the name of one of the most celebrated perfumers of our time. Based in Paris, Maison Francis Kurkdjian is a Maison housed under LVMH Moët Hennessy - Louis Vuitton, the world’s largest luxury group. The Maison is known for its creativity, know-how, product quality, global upscale distribution, and customer experience. Designed out of the tradition of a luxury perfumery, the fragrance nevertheless advocates a contemporary vision of the art, of creating and wearing perfume. Maison Francis Kurkdjian has a very selective distribution network in more than 45 countries over the world within the ultra-premium segment of the market. In the US and North America, products are sold at Bergdorf Goodman, Neiman Marcus, and select Saks Fifth Avenue, Bloomingdales, Holt Renfrew and Nordstrom stores, as well as the Maison Francis Kurkdjian boutique in the Miami Design District. Maison Francis Kurkdjian invites you today to join its North America teams. Maison Francis Kurkdjian is part of the LVMH Group. www.maisonfranciskurkdjian.com Job Description The Beauty Advisor's Responsibilities include creating memorable experiences following the Maison’s selling ceremony and guiding each client on a journey through Maison Francis Kurkdjian while conveying passion for the product. Additional responsibilities include being goal oriented and team driven to exceed the Company’s daily boutique sales and operational goals, while staying client centric and maintaining the merchandising codes and standards. Job Responsibilities Drive and achieve individual/team objectives and be accountable for sales results to meet and exceed monthly, seasonal, and annual sales and IPT goals. Engage with clients to develop long-term relationships, using different clientele tools to cultivate brand loyalty. Maintaining excellent customer relations and delighting the customer by providing outstanding customer service. Ensuring every client is placed into CRM system and developing strong client relationships. Learn and master the Brand storytelling and product knowledge, engaging in trainings and the tools provided. Consistent utilization of MFK Backstage training app, ensuring courses are completed at 100%. Maintaining impeccable and luxurious brand image by executing product merchandising, store presentation, counter cleanliness and organization. Follow the Maison’s selling ceremony standards to include smart sampling, wrapping ceremonies and the art of gifting. Execute successful events in partnership with the team, creating unique client experiences following the Maison’s expectations while achieving the booking and volume goals. Qualifications 3+ years of prestige beauty, fragrance, and/or skincare sales. Prior experience as a Client Advisor or Brand Ambassador. Passionate about MFK brand and its values, and able to convey this passion to the team and the clients. Empathetic and positive, results-oriented, and with an entrepreneurial mindset to grow the business. Team player and strong listener with a can do attitude. Passion for developing client relationships with strong interpersonal communication. Must be able to network and build partnerships across all relevant levels. Able to understand and maintain confidentiality of business at the counter. Availability must meet the needs of the business. Limited travel based on needs of the business. Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $30.00-$32.00