Branch Manager - Landscape and Masonry

Job description

The County Materials Family of Companies manufactures and delivers concrete construction products to meet the demand for growing communities. Since 1946, we've relied on our talented and dedicated team members to provide reliable products with personalized service. We’re hiring a Branch Manager L&M to join County Materials in Appleton, WI. Job Summary: The Branch Manager L&M provides overall leadership for branch operations and is accountable for financial performance, sales growth, customer service, inventory management, safety, and team development. This role partners with regional and corporate leadership to execute business strategies, improve operational efficiency, build a strong talent pipeline, and ensure the branch consistently meets company standards and performance goals. Job Duties & Responsibilities: • Lead all aspects of branch operations, including sales, customer service, inventory, logistics, staffing, safety, and facility appearance. • Own the financial performance of the branch by developing and executing plans to achieve revenue, profitability, expense, and growth goals. • Establish branch goals, monitor key performance indicators, identify performance gaps, and implement corrective actions. • Partner with the Regional Sales Team to develop customer relationships, execute sales strategies, and achieve branch sales targets. • Deliver a best-in-class customer experience by resolving concerns, maintaining service standards, and promoting responsive, solution-oriented support. • Plan branch staffing needs and partner with Talent Acquisition to recruit, select, onboard, and retain qualified team members. • Coach and develop employees through clear expectations, regular feedback, performance management, recognition, and succession planning. • Foster a collaborative, accountable, and inclusive work environment that reflects company values and supports employee engagement. • Oversee inventory accuracy, product availability, receiving, storage, and material movement while minimizing loss and excess inventory. • Identify and implement process improvements that increase operational efficiency, service quality, and productivity. • Implement and enforce all safety programs, training requirements, and safe work practices; promptly address hazards and incidents. • Ensure compliance with company policies, procedures, applicable laws and regulations, and L&M Division branch appearance standards. • Serve as the primary liaison between branch employees and regional and corporate leadership, communicating business needs, results, and priorities. • Operate equipment, including a forklift or skid steer, as needed and when properly trained and authorized. • Perform other duties as assigned to support branch and organizational needs. COUNTY Core Competencies: The expected behaviors of all COUNTY team members that align with Our Values and Our Commitments: • Integrity & Organizational Awareness • Customer First Focus • Results Driven • Teamwork, Safety & Collaboration • Problem Solving & Decision Making • Creativity & Innovation Job-Based Competencies: • Sales & Business Development • Operations Management • Budgeting • Inventory Management • Equipment Operation • Planning & Organizing • Leadership • Communication • Teamwork & Team Building • Safety Mindedness Experience & Qualifications: • Associate or bachelor’s degree in business, operations, management, or a related field preferred. • Two or more years of progressively responsible experience in branch operations, sales, distribution, retail, construction materials, or a related field preferred. • Minimum of two years of supervisory or management experience with responsibility for employee selection, coaching, performance management, and corrective action required. • Demonstrated ability to manage financial results, budgets, operational goals, and performance metrics. • Strong leadership and coaching skills with the ability to build an accountable, customer-focused team. • Sound judgment, problem-solving ability, and confidence making timely business and personnel decisions. • Excellent verbal and written communication, interpersonal, and organizational skills. • Ability to establish priorities, manage multiple responsibilities, and adapt in a fast-paced environment. • Proficiency with Microsoft Office applications and the ability to learn company systems and technology. • Knowledge of applicable industry practices, inventory controls, safety requirements, and customer service principles preferred. • Valid driver’s license and acceptable driving record may be required based on business needs. • Ability to obtain and maintain required equipment certifications, including forklift or skid-steer certification, as applicable. Work Environment: • Ability to work in office, warehouse, yard, and outdoor environments with exposure to varying weather conditions, dust, noise, and moving equipment. • Travel required: Up to 20%, may be required for meetings, training, or support of other locations with occasional overnight stays. • Typical work hours/shifts: Monday – Friday, 7:00am – 4:00pm. In peak season, as needed, longer shifts, very minimal weekends are required. • Ability to work a flexible schedule, including early mornings, evenings, or weekends, as business needs require. Physical & Work Expectations: An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. • Frequent sitting, standing, walking, bending, reaching, or handling materials/equipment. • Occasional climbing, kneeling, or lifting/moving up to 80 pounds. • Ability to concentrate, follow detailed instructions, communicate effectively, and safely perform job duties. • May require the operation of specific tools, equipment, or vehicles associated with the position. The County Materials Family of Companies connects candidates with rewarding careers in concrete manufacturing, an industry that’s growing faster than most. We work alongside individuals to leverage their skills and align them with diverse job opportunities in production, transportation, safety, finance, human resources, information technology, marketing, risk management, and more. Military service members and veterans are encouraged to apply. Benefits Overview: Central Processing Corporation is the payroll and benefit service of the County Materials Family of Companies. • Health, dental and vision insurance • Paid Short-term & Long-term disability • 401(k) match • 8 Paid holidays • Paid Time Off • Referral rewards program • Wellness program with rewards • Flexible Savings Options • Employee Assistance Program • Paid Life Insurance • $200 Boot Allowance • Safety focused: GUARD for Life • Voluntary critical illness & accident insurance • Optional Uniform Program English: Spanish: County Materials Family of Companies is an EEO/Affirmative Action Employer; all qualified applicants will receive consideration for employment without regard to any characteristic prohibited by federal, state and/or local laws. We participate in E-Verify to confirm employment eligibility for all new hires.