Branch Support Executive - Gandhinagar ( Female Preferred )
rentokil-initial
Gandhinagar, Gujarat, India · Gandhinagar · India
Posted Jun 17, 2026
- Full-time
- ASIA & MENAT
rentokil-initial
Gandhinagar, Gujarat, India · Gandhinagar · India
Posted Jun 17, 2026
Designation - Branch Support Executive (Only female candidates)
Location Gandhinagar
Experience - 1 - 3 years
Qualification - Any Graduate
About the Role:
● The executive is responsible for supporting end-to-end branch operations, including customer communication, documentation, invoicing, compliance, and coordination with internal teams.
● The person will report to the ABM/BM, The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
● Attend incoming calls at the branch, transfer calls, take messages, and provide information to prospects/customers as required
● Manage emails received on the central email ID, including directing, assigning, and responding to queries
● Assign iCABS tickets and coordinate with relevant employees for timely status updates
● Handle invoice-related activities, including forecasting, suspensions, printing, and distribution
● Raise CR (Change Request) tickets for price decreases
● Generate renewal reports and letters for SEs, and process renewals (at existing or revised pricing)
● Raise termination requests through the portal as needed
● Maintain SHE-related documentation, including fumigation certifications and register updates
● Oversee license renewals, ensure compliance, and coordinate for audit readiness
● Prepare incentive calculations for timely submission
● Manage attendance inputs and standard requirements such as mediclaim, contract labour details, and indents
● Prepare and maintain branch customer documentation, including quotations, compliance records, OCCs, POs, warranties, etc.
● Enter receipts and deposit slips in the system and make necessary adjustments on behalf of other branches
● Raise credit note requests in the system as applicable
● Oversee petty cash portal operations and liaise with local banks for related activities
● Maintain conveyance records for technicians
● Upload service dockets for key accounts
● Perform additional tasks as assigned by the Branch Manager, in alignment with branch operations.
Key Result Areas:
● Timely and error-free handling of operational tasks
● Accurate documentation and compliance tracking
● Effective coordination across teams and platforms
● On-time submission of reports and invoices
● Proactive support in audits, SHE, and regulatory requirements
Interested candidates can share resume on below mentioned details
Email - alfeeya.siddiqui@rentokil_pci.com
Contact - 9322881417
Rentokil Initial provides services that protect people and enhance lives.
We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.
We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!
Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.
We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.
Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.Does this sound like the company for you? Have a look at our vacancies below!
