Branch Team Leader

Job description

To ensure the effective functioning of a Point/s of Representation (POR/s) including operational aspects (e.g., security, cash, etc.) and sales and service matters in line with client experience and laid down requirements. (Applicable where UB I, Cash Consultant I and CLO are present). Minimum Qualifications: Type of Qualification: First Degree Field of Study: Business Commerce Licenses & Certifications: FAIS Representative Experience Required: Personal and Private Banking Exposure 5-7 years Relevant FAIS qualification and experience. Front line experience in serving customers in order to meet sales and service objectives. Knowledge of other departments and their functions within a branch. Behavioural Competencies Generating Ideas Exploring Possibilities Providing Insights Adopting Practical Approaches Convincing People Technical Competencies Banking Process & Procedures Application & Submission Verification (Consumer Banking) Customer Acceptance & Review (Consumer Banking) Customer Understanding ( Consumer Banking) Product Knowledge (Consumer Banking) Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.