Brand Design Lead

Job description

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.” Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. ABOUT THE ROLE Our team is a multidisciplinary group of visual communication designers, writers, motion designers, product designers, and producers building the way Commure shows up in the world. We partner closely with Product, Marketing, Growth, Clinical, Comms, and Executive teams to bring to life a complex, high-stakes category into work that feels compelling, human, and unmistakably ours. We're looking for a Brand Design Lead to drive our brand expression and product creative across our most important moments: brand campaigns, product launches, in-product experiences, brand systems, and storytelling. This is a hands-on creative leadership role for someone with exceptional taste, care for craftsmanship, sharp strategic instincts, and the systems mindset to raise the quality of the work at scale. You're equally comfortable zooming out to define a cohesive creative vision and zooming in to sharpen a webpage, refine an illustration system, or direct a photoshoot. It is your job to set the quality bar and inspire our teams and our clients through communications design. We believe deeply in the power of in-person collaboration to accelerate the work and strengthen the team. This role is based in our Mountain View office, with in-person attendance expected at least 3 days per week. WHAT YOU’LL DO - Define and lead the creative vision across brand and product: campaigns, launches, patient- and provider-facing experiences, in-product moments, event and executive storytelling, and the digital surfaces that connect them - Define our visual identity and design systems: typography, color, illustration, and the frameworks that keep our work coherent as we scale - Translate complex clinical and product subject matter into work that feels simple, human, and earns trust - Partner cross-functionally with Product, Marketing, and Executive teams to shape brand and creative decisions - Set the quality bar for craft knowing when to push for a bigger idea and when to fight for the right color, type choice, or layout - Use AI tools thoughtfully in your workflow for concepting, prototyping, and production to move faster without compromising craft WHAT YOU HAVE - 7+ years of relevant experience in brand and visual design, with a track record of owning design end-to-end rather than primarily directing others - A strong portfolio showing range across brand identity, product design, and visual systems with clear examples of work you personally designed and shipped - Sophisticated visual craft, strong instincts across typography, color, composition, and layout - Experience building design systems that raise quality and consistency across a product or brand - Real fluency with AI tools and workflows (Midjourney, ComfyUI, generative video, LLMs for iteration) with concrete examples of how you've used them to move faster or improve quality - Comfort being the primary IC on brand and visual design today, with the interest and ability to hire and grow a team as scope expands - A systems-thinking approach and an eye for the details that matter - Deep empathy for the people we serve: patients, providers, caregivers and the judgment to hold that responsibility carefully in a regulated, high-trust category Please be aware that all official communication from us will come exclusively from email addresses ending in @commure.com http://commure.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.