Brand Designer

Job description

Building Healthcare That Remembers Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to. At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 240 million patient interactions, 62,000 care protocols, 1.6 million decision pathways. We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C https://www.assorthealth.com/blog/assort-health-raises-120-million-series-c-to-scale-largest-deployment-of-ai-agents-for-the-patient-journey at a $1.2 billion valuation. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list! Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below. ABOUT THE ROLE: As Assort’s first Brand Designer, you'll help define how one of healthcare's fastest-growing AI companies shows up in the world. You'll shape the visual identity of a company that's redefining patient access, bringing our brand to life across every touchpoint: from campaigns, the website, and the product interface to social, print, executive communications, sales materials, events, and beyond. You'll evolve our brand system and translate the technical depth of what we build to create work that is thoughtful, memorable, and unmistakably Assort. You'll join at a pivotal moment as we reshape our brand identity. You'll help define and maintain the visual foundation of the Assort brand, including our color palette, typography, design system, scalable creative assets, templates, and brand guidelines, and ensure they're expressed consistently across every customer and employee touchpoint. You'll work across mediums with a high degree of creative ownership, taking ideas from concept through execution. You'll partner closely with Brand & Communications, Product Marketing, Revenue Marketing, Product Design, and company leadership to define how Assort shows up, and you'll set the bar for craft across the team. This is a hands-on senior individual contributor role on a small, ambitious team with enormous creative impact. You'll help establish the systems, standards, and visual language that define our brand as we build one of the most recognized companies in healthcare AI. You'll have significant ownership, a high degree of autonomy, and the opportunity to shape how Assort shows up at every customer touchpoint. If you're a designer with exceptional craft, strong judgment, and a desire to build something enduring from the ground up, we'd love to meet you. This role reports to the VP of Marketing and will play a foundational role in building Assort's Brand & Communications function. Location Preference: San Francisco or New York City WHAT YOU’LL DO: - Help shape Assort's evolving brand identity, defining and maintaining our core visual language, including typography, color palette, design system, scalable creative assets, templates, and brand standards, that serve as the foundation for everything we create. - Bring the brand to life across every customer touchpoint, ensuring campaigns, the website, product experiences, sales collateral, executive communications, events, and other creative work feel cohesive, premium, and unmistakably Assort. - Concept and execute creative work end-to-end across digital, web, social, print, events, customer marketing, sales enablement, and executive communications. - Partner closely with Product Marketing, Product Design, Engineering, Revenue Marketing, and company leadership to translate complex healthcare AI concepts, product experiences, and user workflows into clear, compelling visual stories, transforming product UI and interactions into launch assets, sales collateral, illustrations, diagrams, motion, and other customer-facing experiences. - Collaborate with Product Design to bring the Assort brand into the product experience, ensuring our visual identity is expressed consistently across marketing, the website, and the product itself. - Create scalable, AI-enabled creative systems, including templates, components, presentation frameworks, design guidelines, and AI-assisted workflows, that empower teams across the company to produce exceptional work quickly and consistently. - Art direct photography, illustration, motion, and other creative work, collaborating with external agencies and specialized creative partners when needed to deliver exceptional results. - Raise the quality of design across the organization through thoughtful critique, strong creative judgment, and by establishing a high bar for craft. - Experiment with AI-powered creative tools and workflows to accelerate ideation, production, and creative quality while helping define how a modern design team operates. WHAT WE’RE LOOKING FOR: - 6+ years of experience in visual, graphic, or brand design, with a portfolio that demonstrates exceptional craft, strong conceptual thinking, and the ability to tell compelling stories across digital, print, web, and physical experiences, including work that thoughtfully connects brand and product, showing how product UI and visual identity reinforce one another. - A track record of building brands, not just assets. You've owned campaigns, visual identities, or design systems from concept through execution, creating cohesive work across digital, social, events, presentations, and beyond. - Expert proficiency in Figma, Illustrator, and Adobe Creative Suite, with the ability to move fluidly across web, print, presentation, and marketing design. - Exceptional visual judgment, with a strong eye for typography, composition, hierarchy, color, and systems thinking, and the confidence to know when to push creative boundaries and when simplicity creates the strongest outcome. - Experience partnering closely with Product Marketing, Product Design, or Product teams to translate complex products into compelling visual storytelling, including product illustrations, diagrams, and launch assets. - A builder's mentality. You're comfortable operating with ambiguity, driving projects end-to-end, giving and receiving direct feedback, and delivering exceptional work in a fast-moving environment. - An AI-native approach to design. You actively experiment with AI-powered creative tools and workflows, thoughtfully incorporating them to accelerate ideation, production, and creative quality without compromising craft. NICE TO HAVE: - Experience building or evolving a brand system at an early-stage company, or leading a rebrand at a more established one. - Experience art directing video, photography, motion, or live event creative. - Experience mentoring designers or guiding external creative partners. BENEFITS & PERKS FOR ASSORTIES - 💸 Competitive Compensation – Including salary and employee stock options so you share in our success. - 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow. - 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive. - 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first. - 🏖 Flexible PTO – We trust you to take the time you need to recharge and come back ready to crush it. - 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas. - 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health. - 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier. - 👵 401(k) – Build your retirement savings. HOW WE WORK & WHAT WE VALUE Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you! Please note: the Assort Health Talent Team will only email you from an assorthealth.com http://assorthealth.com email address.