Luxasia Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-Commerce in Asia Pacific. Since 1986, we have strived to make a difference to Asia Pacific consumers by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. We are a winning TEAM of diverse individuals whose commitment, grit, and shared core values drive everything we do. There are plenty of opportunities for growth and development across the countries we currently operate in (and plan to expand into). Make a difference with us today.Position OverviewYou act as the ultimate Charlotte Tilbury ambassador by leading and engaging your team with the unique Tilbury vision. You are a dynamic and inspirational General Manager who is a true coach that helps develop the team to achieve all sales and operational targets. You demonstrate the ability to recruit and train #1 talent for expert artistry and never-ending Tilbury Theatre. You are flexible and a strong communicator that has the capability of guiding and supporting the team. You pride yourself on creating and driving magical customer experience by building genuine emotional connections. Not only do you dare to dream it – you dare to do it.RequirementsPEOPLE ACCOUNTABILITIESPeople management is the most important part of your role, you set up your team members for success and build a true tilbury community in your respective storesDriving sales success through motivation of the team to hit daily and monthly KPI targetsPeople planning; ongoing talent management and succession planning of the team. Dealing with workplace conflict and other HR management processesIdentify the training needs of the team in collaboration with the Area Trainer and provide feedback about advancement in opportunity areasCOMMERCIAL ACCOUNTABILITIESLead by example! You know best how to get that limitless results from one customer and show this on a daily basis to your team to motivate them.Drive and build your business KPI performance to achieve market leading results and maintain #1 ranking and #1 growthEnsure the best customer experience is being delivered; even when you’re not around by embedding the magic service methodology.Build brand awareness by creating lasting emotional connections with customersThink limitlessly with your plan for the calendar year with consideration for New Product Launches, and activity/market impacts from the previous year of tradeOPERATIONAL ACCOUNTABILITIESWorking and liaising with host store partners and senior stakeholdersEnsuring brand compliance with policies and proceduresManagement on stock levels (sales, audits and counts) analysing all information available to provide proactive counsel to the Area Manager on stock linesPromoting and ensuring flawless visual merchandising and grooming standards on a daily basisBenefitsKey RequirementsAt least 10 years of increasingly responsible work experience in a combination of Marketing and/or Sales function, and over this period has successfully delivered on meaningful metrics, especially top line and bottom-line results.Natural creative, innovative in finding ways, grit, tenacity, and willingness to make things work.Consistent track record of success (leading & participating) with matrix organizations and projects that involve multi-disciplinary teams.Has demonstrated success in ambitious business situations, i.e. new business model, turn-around, sustaining high growth.A strong level of business and commercial acumen, particularly in omnichannel retail and distribution, and a deep understanding of the business’ local market and consumer behaviour.An outstanding communicator who can interact with internally and externally with brand owners, management and colleagues.Excellent networking skills and the ability to make partnerships happen.
Luxasia Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-Commerce in Asia Pacific. Since 1986, we have strived to make a difference to Asia Pacific consumers by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. We are a winning TEAM of diverse individuals whose commitment, grit, and shared core values drive everything we do. There are plenty of opportunities for growth and development across the countries we currently operate in (and plan to expand into). Make a difference with us today.
Position Overview
You act as the ultimate Charlotte Tilbury ambassador by leading and engaging your team with the unique Tilbury vision. You are a dynamic and inspirational General Manager who is a true coach that helps develop the team to achieve all sales and operational targets. You demonstrate the ability to recruit and train #1 talent for expert artistry and never-ending Tilbury Theatre. You are flexible and a strong communicator that has the capability of guiding and supporting the team. You pride yourself on creating and driving magical customer experience by building genuine emotional connections. Not only do you dare to dream it – you dare to do it.
Requirements
PEOPLE ACCOUNTABILITIES
People management is the most important part of your role, you set up your team members for success and build a true tilbury community in your respective stores
- Driving sales success through motivation of the team to hit daily and monthly KPI targets
- People planning; ongoing talent management and succession planning of the team. Dealing with workplace conflict and other HR management processes
- Identify the training needs of the team in collaboration with the Area Trainer and provide feedback about advancement in opportunity areas
COMMERCIAL ACCOUNTABILITIES
Lead by example! You know best how to get that limitless results from one customer and show this on a daily basis to your team to motivate them.
- Drive and build your business KPI performance to achieve market leading results and maintain #1 ranking and #1 growth
- Ensure the best customer experience is being delivered; even when you’re not around by embedding the magic service methodology.
- Build brand awareness by creating lasting emotional connections with customers
- Think limitlessly with your plan for the calendar year with consideration for New Product Launches, and activity/market impacts from the previous year of trade
OPERATIONAL ACCOUNTABILITIES
Working and liaising with host store partners and senior stakeholders
- Ensuring brand compliance with policies and procedures
- Management on stock levels (sales, audits and counts) analysing all information available to provide proactive counsel to the Area Manager on stock lines
- Promoting and ensuring flawless visual merchandising and grooming standards on a daily basis
Benefits
Key Requirements
- At least 10 years of increasingly responsible work experience in a combination of Marketing and/or Sales function, and over this period has successfully delivered on meaningful metrics, especially top line and bottom-line results.
- Natural creative, innovative in finding ways, grit, tenacity, and willingness to make things work.
- Consistent track record of success (leading & participating) with matrix organizations and projects that involve multi-disciplinary teams.
- Has demonstrated success in ambitious business situations, i.e. new business model, turn-around, sustaining high growth.
- A strong level of business and commercial acumen, particularly in omnichannel retail and distribution, and a deep understanding of the business’ local market and consumer behaviour.
- An outstanding communicator who can interact with internally and externally with brand owners, management and colleagues.
- Excellent networking skills and the ability to make partnerships happen.
LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now. Why Join Us? At LUXASIA, we believe there is beauty within every talent – that is you. We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the automony but not without guidance and geniune care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.To find out more about LUXASIA career opportunities? Please visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please contact us at https://www.luxasia.com/contact/Did we get you excited? You can learn more about us:> LinkedIn> Instagram: @luxasia
LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.
Why Join Us?
At LUXASIA, we believe there is beauty within every talent – that is you.
We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the automony but not without guidance and geniune care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.
To find out more about LUXASIA career opportunities? Please visit our careers page @ https://www.luxasia.com/careers/
If you have a question for us, please contact us at https://www.luxasia.com/contact/
Did we get you excited? You can learn more about us:
> LinkedIn
> Instagram: @luxasia
