Brand Protection Specialist, Amazon NAM

Job description

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. The Team and Role: At Logitech, we design products that have an everyday place in people's lives, connecting them to the digital experiences they care about. We are looking for a data-driven, analytical, and proactive Brand Protection Specialist to protect Logitech’s brand integrity, profitability, and customer experience on Amazon and across the broader e-commerce landscape. The larger team supporting Amazon are a group of diverse minds with complementary skill sets that support each other in a very fast paced environment. The ideal candidate will own the day-to-day execution of Logitech’s marketplace integrity strategies on Amazon. The role is built on three core pillars: MAP Policy Enforcement, Feature Offer Preservation, and Returns Prevention . The ideal candidate is a master of data manipulation who can take massive, disparate data sets from multiple internal and external sources and translate them into simple, actionable insights for both internal leadership and external partners. You will act as the primary operator collaborating with Sales and Marketing stakeholders to utilize third-party vendor support and Amazon’s Brand Registry tool to protect Logitech’s digital shelf. Your Contribution: Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech. In this role you will: 1. MAP Policy Enforcement Monitor & Track: Monitor minimum advertised price (MAP) compliance across all retail channels, keeping a pulse on market Average Selling Prices (ASPs). Investigate: Identify root causes of price degradation and analyze the impact of rouge pricing behaviors. Enforce: Work closely with third-party data vendors to flag violations and leverage Amazon Brand Registry to submit claims to enforce policy compliance. 2. Featured Offer Preservation Root Cause Analysis: Track, analyze, and own the metrics behind Lost Featured Offer (LFO) on Amazon Grey Market Mapping: Perform targeted test buys, track serial numbers, and map out the supply chain flow of grey market and unauthorized goods entering the Amazon channel. Remediation: Partner with cross-functional teams including Legal, Sales, and Supply Chain to eliminate unauthorized supply chain leaks and improve the LFO% and associated KPIs. Pricing Strategy: Analyzed promotional pricing curves to identify thresholds triggering price arbitrage, optimizing discount models to protect brand margin and channel integrity. 3. Returns Prevention Data Analysis: Analyze Amazon return codes, customer reviews, Voice of the Customer (VoC) insights, defect data, and pricing elasticity curves to identify marketplace trends and product pain points. PDP Optimization: Partner with Logitech Marketing and Amazon account teams to optimize Product Detail Page (PDP) content, update consumer messaging, and improve A+ content to better align customer expectations and reduce return rates. Key Skills & Qualifications Proven experience in working on brand protection related projects, ideally in a multinational technology company. Exceptional ability to extract, clean, and manipulate data from multiple, fragmented sources (e.g., Amazon Vendor/Seller Central, third-party scraping tools, internal ERPs). Strong track record of translating complex data sets into simple, concise, and visually compelling presentations for internal and external stakeholders. Ability to create strong stories through the use of innovative technologies (such as AI) for presentation purposes. Strong written and verbal communication, including presentation skills. Excellent time management skills with the ability to meet strict deadlines. Self-starter who works well with minimal supervision, but shows excellent judgment about when to look to managers and team members for guidance, and when and how to communicate with diverse stakeholders. Demonstrate ability to learn quickly, lead & manage projects and drive/achieve results, while working autonomously. Excellent communication (verbally and presentation wise) and collaboration skills, with the ability to work effectively with cross-functional teams. Strong analytical and problem-solving skills, with the ability to gather and analyze data to inform decision-making. Ability to manage multiple projects and priorities in a fast-paced environment. Proficient in Excel (VLOOKUPs, Pivot Tables, advanced formulas) and data visualization tools (Tableau, PowerBI). Direct experience with Amazon Brand Registry is a major plus. Experience working with external data vendors and agency partners to drive operational results. Strong team orientation and ability to build cross-functional relationships. Preferred Qualifications: Strong knowledge of brand protection issues and best practices. Experience with online brand protection agencies, tools and platforms. Google suite fluency, with proficiency in ability to create digestible, informative and easy-to-understand presentations across all levels of the organization. Maintain accurate and efficient reporting. Ability to innovate within a growing business. Ability to quickly understand and demonstrate technology and business value propositions. The desire to work in a high-energy, fast-paced, team environment. Proven ability to scale collaboration and achievement of growth metrics with partners. Location: At Logitech, we empower global collaboration by providing a flexible hybrid work model. Depending on the role and team needs, this may include working remotely, on-site, or a blend of both. If relocation is required for this position, we will communicate the expected timeline and support offered. This is a hybrid position and we are open to candidates the following Metro areas: San Jose, CA; Irvine, CA; Camas, WA; Dallas TX; Doral FL; Toronto Canada & New York City Metro. The successful candidate is expected to work onsite at one of our office locations 2–3 days per week, with the remaining days remote. Specific onsite days will be coordinated with your manager and team. Travel: This role requires up to approx 20% travel for internal meetings, industry conferences (as required/needed), and on-site customer visits to strengthen partnerships. Compensation: This position offers an annual base salary typically between $ 75,000 and $ 155,000, depending on location and experience . Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave. Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance. #LI-CT1 Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house. Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you! We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.