Brand Representative - Sales Associate

Job description

192 - Franklin Park Mall - Toledo, OH Who Are We? Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Position Overview The Assistant Store Leader of Visual Merchandising leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Visual Leaders drive excellence and provide leadership in all aspects of the store, with a special focus on elevating visual design, being a seeker of inspiration, and having a thirst for knowledge and the drive to consistently improve results. People Fosters a guest-focused team environment through driving volume and anticipating guest needs Achieves excellent guest service by role-modeling company service standards Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention Holds self and associates accountable for achievement of financial results and performance standards Manages conflict and coaches by applying company’s recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialog around solutions Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results Fosters team commitment through support, relationship building, and recognizing individual contributions Leads by managing through change and adversity Makes recommendations on hiring, promotions, and terminations of team members based on performance Co-conducts and facilitates sales associate and keyholder training Process Consistently meets or exceeds store and individual goals and contributes to the store’s overall goals. Plans, executes, and maintains floor sets and refreshes Plans, executes, and maintains window installations Leads floor sets/refresh management Manages seasonal décor placement Co-manages product replenishment Manages mannequin placement and design Co-manages store atmosphere – scent, music, lay out Controls workflow through successful planning and delegation Executes task directives within designated time frames Completes opening/closing procedures Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets Communicates effectively with executive team Must be able to lift and carry heavy boxes (up to 30 lbs.) Presentation Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales Interprets Home Office visual communication through Store Leader / District Leader partnership Partners with the Visual District Leader to oversee and manage the roll-out of floor sets, window sets, fixture placement and overall visual environment Maintains an awareness of brand aesthetic and relevance to the store environment and communicates with team Manages placement of new product Communicates product performance observations and offers feedback to the Visual District Leader Qualifications 1 year Retail Management Bachelor’s Degree preferred Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For® 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022