Broker Support/Account Manager - Power and Mining

Company: Mercer Description: We are looking for an experienced individual to join us as an Account Manager for a busy team of Insurance Professionals, specialising in Natural Resources risks for major clients across the world. The nature of the role has some flexibility and whilst experience Energy reinsurance is desirable, a dynamic and dedicated candidate with Property and London Market experience will be considered and provided with training opportunities. An Account Manager, we require the successful candidate to work within a highly-skilled team of Placement Brokers. While experience working in insurance wholesale business is advantageous, we are willing to consider candidates from other insurance backgrounds looking to join a leading broker in a technical support role. This role will be based in Norwich on a hybrid basis, with a requirement to travel into London on one of those days, in order to forge relationships with Brokers & colleagues. We will count on you to: Prompt and monitor key activities and tasks throughout the Reinsurance placement in order to promote efficient and timely compliance with our best practice processes Build a strong relationship by engaging with both internal and external stakeholders, to deliver excellent and efficient service to our clients Assist with reviews of client renewal information Initiate the contract drafting process, updates and production of Final Contract Documentation Assist Brokers and prepare submissions, where required Track placement status of assigned accounts and update information as necessary Respond to client requests for information (reinsurer, financial reports, industry issues, etc.) On boarding of new clients and markets Access front-end broking systems and monitor and report on business metrics What you need to have: 3+ years’ Insurance experience, ideally within Energy / Property / Power, but other disciplines will be considered. Organisational skills and ability to manage and prioritise your own workload A keen attention to detail and accuracy A high level of communication skills, essential for establishing good working relationships Familiarity with Microsoft Office – Word, Excel, PowerPoint, Outlook What makes you stand out: Experience / knowledge of the London insurance market Resilience, ambitious, happy to face clients and/or client facing stakeholders Cert CII qualification Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. #Hybrid At Guy Carpenter, a Marsh business, you can be your best. We work on challenges that matter with colleagues who help bring out our best. Our uniquely collaborative environment will empower you to focus on your personal and professional success, learning from top specialists in the (re)insurance industry and leading you towards a rewarding and impactful career. Guy Carpenter is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Guy Carpenter, visit , or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.