BST GI Application Teamlead - Service

Job description

Location: Chennai, Tamil Nadu, India Job ID: R0139029 Date Posted: 2026-08-03 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No Job Description: The opportunity As an Application Team Lead for the Business Solution Team (BST), you will lead and develop a team of Application Managers supporting the Grid Integration business. In this role, you will oversee a diverse portfolio of business-critical applications, ensuring they deliver reliable, efficient, and high-quality services that support operational and strategic objectives. You will foster a culture of collaboration, innovation, and continuous improvement while driving excellence in application management, service delivery, and stakeholder engagement. Working closely with business leaders, global Grid Integration teams, and IT stakeholders, you will ensure applications comply with established IT processes and governance standards while contributing to the long-term digital strategy of the organization. How you'll make an impact Lead, mentor, and develop a team of Grid Integration Application Managers, promoting professional growth, collaboration, and high performance. Establish clear objectives and expectations, provide regular coaching and feedback, conduct performance evaluations, and support career development plans. Oversee the management, support, and maintenance of business applications to ensure optimal performance, availability, and user satisfaction. Allocate resources effectively and prioritize activities to support business needs, operational excellence, and project delivery objectives. Ensure adherence to IT governance, compliance requirements, and application lifecycle management processes. Collaborate with business stakeholders and global Grid Integration teams to align application strategies and roadmaps with local and global business objectives. Monitor and report on application performance, operational health, risks, and key initiatives to IT leadership and management teams. Drive service excellence by minimizing disruptions, resolving issues efficiently, and maintaining strong communication with stakeholders. Promote innovation and continuous improvement initiatives to optimize the application landscape, modernize services, and maximize business value. Build and maintain effective relationships with internal teams, vendors, and external partners to support business and technology objectives. Your background Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Proven experience leading and managing IT or application management teams with a focus on employee development and engagement. Strong knowledge of application lifecycle management, application support models, and service delivery best practices. Experience working within ITIL-based environments and familiarity with IT service management processes. Demonstrated ability to develop and execute strategic plans that align technology solutions with business objectives. Excellent communication, collaboration, and stakeholder management skills, with the ability to influence across all organizational levels. Strong analytical, problem-solving, and decision-making capabilities with experience in performance measurement and reporting. Knowledge of IT governance, compliance frameworks, and risk management practices. Experience managing multiple priorities, resources, and cross-functional initiatives in a global environment. Continuous improvement mindset with a passion for innovation, operational excellence, and customer-focused service delivery. Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.