Budtender - Retail Associate

mcs

Rochester, MN · Rochester · United States

Posted Mar 16, 2026

Other
Retail Operations

Job description

At Minnesota Cannabis Services, we’re not just building businesses — we’re building the people who make them great. Our team partners with leading operators across cultivation, manufacturing, distribution, and retail to deliver world-class expertise in legal, finance, analytics, marketing, HR, and technology.

We’re looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems.

When you join our team, you’ll work alongside some of the most experienced leaders in the industry — professionals who share their knowledge freely and lead by example. You’ll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America.

MN Cannabis Services is a trusted leader in the cannabis industry, operating multiple state-licensed dispensaries and a modern production facility. As we grow and expand the business to the Minnesota Market, we are building exceptional retail teams who are passionate about cannabis education, community wellness, and customer service. If you enjoy working with and talking about cannabis, this is the right job for you! Retail Associates enjoy a fun and collaborative environment with great tips, the largest discount on cannabis in the industry, and a generous incentive program! Join our team today and start looking forward to coming to work doing something you love!

As a Retail Associate (Budtender), you are the face of the brand. You’ll guide customers through product selection, offer cannabis education, and ensure an exceptional in-store experience. This is a customer-facing role perfect for someone passionate about cannabis, wellness, and retail service in a highly regulated environment.

Key Responsibilities:

Customer Service & Sales

Greet every customer warmly and professionally; build rapport and promote return visits
Provide expert guidance on product selection based on individual needs, preferences, and regulations
Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects
Offer recommendations based on customer health goals, product availability, and state regulations
Promote loyalty programs, daily deals, and new product launches
Ensure all customers/patients have a valid ID and meet all eligibility requirements before purchasing

Point of Sale Transactions

Accurately process transactions through POS and seed-to-sale tracking systems
Handle financial transactions with integrity and accuracy
Follow all transaction limits, discounts, and promotional pricing protocols

Compliance & Documentation

Adhere strictly to all state cannabis laws and internal SOPs (including ID verification, purchase limits, packaging, and labeling)
Maintain confidentiality and HIPAA compliance when handling patient/customer information
Report discrepancies, compliance concerns, or suspicious activity to store leadership

Inventory & Merchandising

Assist with restocking, product rotation, and backstock organization
Maintain merchandising standards by keeping displays neat, full, and visually appealing
Verify accurate labeling and pricing on all retail products
Support cycle counts and inventory audits as needed

Store Presentation & Cleanliness

Ensure the sales floor, waiting area, restrooms, and break room remain clean and organized
Sanitize high-touch areas and workstations regularly
Follow store opening, closing, and cash-handling procedures

Qualifications:

Must be at least 21 years of age
High school diploma or equivalent required
1+ year of customer service, hospitality, or retail experience; cannabis experience not required
Strong interpersonal and active listening skills
Basic math and computer skills; POS and inventory software experience a plus
Ability to work flexible hours including weekends, evenings, and holidays
This position requires the ability to perform essential job functions such as standing, walking, bending, climbing, and lifting up to 50 pounds regularly (up to 200 pounds with assistance), with or without reasonable accommodation
Must meet all state requirements for employment in a licensed cannabis facility

Benefits and Compensation:

Pay starts at $15.00/hr. – plus additional earnings from tips
Top-performing Retail Associates have the potential to earn $80 or more in tips per shift
Employee discount includes 50% off smokable cannabis products and exclusive discounts from top national retailers
Employee Assistance Program (EAP)
Earned Sick & Safe Time (ESST)
Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day

At Minnesota Cannabis Services, we believe great teams are built on trust, initiative, and follow-through. We invest deeply in our people — providing mentorship, on-the-job training, and opportunities for advancement across multiple sectors of the cannabis industry.

Here, you’ll be part of a high-performing culture that values precision, reliability, and continuous improvement. Every project is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.

If you’re driven, resourceful, and ready to make an impact, we want you on our team. Apply today and take the next step in your career with Minnesota Cannabis Services.