Builder Escrow Coordinator

Job description

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey – building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance. POSITION TITLE: Builder Escrow Coordinator COMPANY: Town & Country Title LOCATION: Kansas City, MO DEPARTMENT Escrow REPORTS TO: Director of Escrow EXEMPT STATUS: Non-Exempt F/T OR P/T: F/T REVISED DATE: 8/18/2026 Town & Country Title Services LLC seeks a dynamic self-starter to staff its operations in the Kansas City metropolitan area. This position will work closely with Town & Country’s affiliated builder and mortgage partners, helping these partners provide an outstanding customer experience throughout the homebuying or refinance process. What will you do in this role? The Builder Escrow Coordinator provides closing services for residential builder purchases and refinance transactions, with a particular focus on integration with internal affiliate clients. Primary Duties and Responsibilities : Manage the overall closing process on assigned files/clients. Maintain a professional relationship with customers. Provide the status of the transaction throughout the closing process to the appropriate customers. Review contract, title commitment, and lender instructions in order to prepare settlement statements and the necessary real estate documents for closing. Work with contractual presenters to provide a professional closing experience to include: obtaining appropriate signatures, handling of good funds, and meeting all title and lender requirements. Verify receipt of good funds and disburse those funds to appropriate parties. Other Duties and Responsibilities: Team player. At times assisting (where applicable) the Escrow Processor/Closing Assistant teams to obtain and/or update file information when needed for processing. Communicate with Supervisor and Co-Team Members on workload and scheduled closings. Regular communication with other Escrow and Title Team Members as applicable. Other duties as assigned. Some travel to closings and other company offices to work may be required. You Have: Experience as an escrow closer/officer for a title company or escrow company working on Builder, Resale, and Refinance files. Must have Current Notary/be qualified to conduct closings for Kansas and Missouri properties. Have the necessary licensure in order to act as an Escrow Officer in Kansas and Missouri. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Understanding of Escrow accounting a plus. Understanding of Aim+, Sureclose, and/or Softpro title production systems a plus but not required. Proficient knowledge of title insurance, regulatory guidelines, legal documents, and real property law. Ability to build and maintain productive customer relationships. Able to work independently with minimal supervision. Experience with developing alliances with others as necessary to accomplish work assignments. Able to follow all company procedures and policies including meeting the company customer service expectations. Excellent verbal and written communication skills. Good analytical and documentation skills. Good customer service skills along with excellent problem-solving ability. Ability to productively interact with peers, customers and management. Proficient with internet navigation. Attention to detail, professionalism, organized and ability to prioritize multiple work assignments simultaneously. Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. Must be able to lift and carry up to 25 pounds. Must be able to talk, listen and speak clearly. Benefits & Perks Comprehensive benefits package includes Medical, Dental, Vision, FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP Time Off benefits include Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, refresh, floating holidays, and parental leave Flexible work-from-home options (depending on position) Home purchase discount Tuition Reimbursement Expected Salary: $26.44 to $31.25 per hour depending on experience - This position is eligible for additional performance incentives through quarterly bonus opportunities. All benefits are subject to qualification and hire dates. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Town & Country Title Services is an Equal Employment Opportunity Employer and does not make employment decisions based on sex, including gender identity and pregnancy, color, race, religion, national origin, or age of 40 and older Exemption Justification: Non-Exempt. Why Clayton? Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - B00018 Clayton Properties Group Corporate